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Milk Bar

Milk Bar

milkbarstore.com
What is your customer experience with Milk Bar?

Milk Bar Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Milk Bar has 4.6 star rating based on 4 customer reviews. Consumers are mostly satisfied.

  • Rating Distribution
  • Pros: Baked goods are amazing, High level baked goods with expedited shipping, Milk bar store is a gem.
    Cons: Cannot deliver to the proper home, Customer service, There are none.

  • Recent recommendations regarding this business are as follows: "customer service is very poor does not respond to customer inquiries", "Milk Bar Store got back to me in less than 24 hours with an exemplary level of customer service. I was offered a full refund or reshipment. I am grateful to have the high level of gifting and shipping options from the MilkBar store. My enthusiastic recommendation to future customers is Don't hesitate to order from Milk Bar!", "Dont order delivery".

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Media from reviews

Milk Bar - Wrong order delivered
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Show reviews that mention
order customer delivery cookies service sampler order delivered customer service phone cheers
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Marybeth S Imi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Never got my delivery

My order was delivered by FedEx yesterday, but they delivered it to the wrong home. Im not quite sure where they delivered it to, but it did not come to my home.

I need a call back ASAP. I spent over $60 on the i truffles

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Loss:
$55
Cons:
  • Cannot deliver to the proper home

Preferred solution: Full refund

Resolved
Levada Lhp
map-marker Springfield, Ohio

Resolved: Wrong order delivered

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Updated by user Feb 21, 2025

Company fixed the issue and I have been provided with apology. delivered correct order

Original review Jan 22, 2025

Had ordered the sampler and only received cookies customer service does not respond to customers really upset

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User's recommendation: customer service is very poor does not respond to customer inquiries

Anonymous
map-marker Springfield, Ohio

Wrong order delivered

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Milk Bar - Wrong order delivered

Had ordered the sampler and received only cookies tried calling and emailed customer service with no response

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Rose L Gvd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ORDER No. 182****

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I am a Milk Bar fan and repeat customer. This last experience was not a good one.

I placed my order timely for a scheduled delivery on 10-25-2024. The address was correct and there was someone in the office ALL DAY on Friday to receive the delivery. When we contacted OnTrac repeatedly and they had no good reason for the delivery being delayed. We were told that due to the "perishable" nature of the cake, they would not reschedule the delivery the next day.

It sure would be nice to get someone on the phone.

My number is 305-333-****. At a minimum, i would like a full refund ($77.00). Or, have it reshipped to me. And to assuage my total and utter disappointment and frustration, you could throw in a crack pie!

:)

By the way, I'm not a "pi...ed consumer" ... just disappointed and looking to have it rectified.

I am a business owner and I know these things happen.

I look forward to hearing from you. Cheers till then,

Rosie Lovell

View full review
Pros:
  • Baked goods are amazing
  • High level baked goods with expedited shipping
  • Milk bar store is a gem
Cons:
  • There are none

Preferred solution: My delivery was delayed due to circumstances beyond The MilkBar Store's control. They replied IMMEDIATELY to my issue and offered a full refund. I am not out to "get" anything.

User's recommendation: Milk Bar Store got back to me in less than 24 hours with an exemplary level of customer service. I was offered a full refund or reshipment. I am grateful to have the high level of gifting and shipping options from the MilkBar store. My enthusiastic recommendation to future customers is Don't hesitate to order from Milk Bar!

Maria F Jpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fair Lawn, New Jersey

Missed Delivery

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On May 27th, ordered a cake and truffles to be delivered on June 10th. It is June 11th and I've received nothing but advertising emails from this company.

I tried to call - voicemail. I emailed - will hear from them in a few days.

I've received nothing - no shipping info, no tracking info, absolutely nothing. At this point the celebration has passed, will never order from them again.

View full review
Pros:
  • Website
Cons:
  • Customer service

User's recommendation: Dont order delivery

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