Oliver K Bxi

Order issues

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Its not working as you are not taking care for customers overseas you only focus on the US and this not working, sorry.
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  • Not professional

Preferred solution: Deliver product or service ordered

User's recommendation: Get more flexible and open to other countries

Edward E Duo

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Verified Reviewer

Military Best Pants Customer Service is Non-Existent

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Updated by user Jul 30, 2019

Several emails were sent, phone calls were made, and NO response from anything. The guarantee of 100% satisfaction is BS. Do not order from this company if you see the names of the companies shown below associated with the Military Best pants.

Original review Jun 30, 2019
Ordered the Military Best pants April 14, 2019. Received pants on May 10, 2019. The pants was missed marked for size and was defective. The pants was 2 sizes smaller than what it was marked. The defective part of the pants was *** already in one of the pockets. Their ad says they will give you 100 % satisfaction and they will give a refund within 30 days of the initial order. I contacted the customer service at least twice through the email address that is noted. There was NO response. I researched the various company names that are associated with the Military Best order and found the names of Awesung, LOKA, and HandHold Tech Ltd. Sent emails to each company name and NO response. I made a phone call to Awesung associated with Military Best and talked to a man who said he had no control of my order. His company was just a U.S. distributor for the parent company in China. It is a SMOKE SCREEN. If you are not satisfied with your pants order if your pants are defective you are out of luck. It is too bad when a company says they will give you 100% satisfaction and then they do not even acknowledge that you exist. My recommendation is do not buy anything from this company. When you see an ad for Military Best pants delete it
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  • I liked the type of material the pants was made from
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

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