Terrible service and workmanship !!!

rude service advisors , return back to dealership many times for same complaints to be repaired under warranty , promised shuttle bus in 15 min. I waited 1 1/4 hrs. , they lost all my 22 contacts thru sync Bluetooth , clock was off by 6 hrs. , navigation pre-sets all gone , and much much more. every visit there turns into a hassle ! BEWARE STAY AWAY !! YOU CAN GO TO OTHER DEALERSHIPS FOR WARRANTY , SALES , AND QUALITY SERVICE.I was told by advisor repair would take 2 1/2 to 3 hrs. , I get hjome and phone machine is telling me milham called 5 min. after I left... your vehicle is ready !!! WHAT MISS-COMUNICATION THERE !!!!!!!
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ID
#520083 Review #520083 is a subjective opinion of poster.
Location
Bethlehem, Pennsylvania

Buying certified and having immediate problems and being lied to.

Bought a certified vehicle and had immediate problems with the brakes. Brought the vehicle back twice with brake issues. Both times I was told nothing wrong. Called About getting a oil change And they told me it would take a month To get me in. Took the vehicle to Young's Volkswagen to get a oil change And discovered a problem with the brakes. Got an appointment with Toyota To check out the brakes. I was blatantly lied to when I bought this vehicle. The people at Toyota in Easton said there was nothing that they could do for me. Everybody in my family and oI have a big family buy Toyota. Never have I once had a problem personally. Even though this problem is small I know my family and all of us will stick together and never buyToyota products again. My whole service experience with Toyota easton pa was terrible. A month wait For an oil change!! Ridiculous!!
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ID
#438691 Review #438691 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Loss
$350

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