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Milestone

Milestone

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What is your customer experience with Milestone?

Milestone Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Milestone has a 1.3 star rating from 1 review and overall sentiment is negative with recommendations stating "Do not use Milestone for anything."

Positive Feedback

Few positives noted; no reliable fixes reported despite paid service and subscriptions, and no praise for customer support or discounts.

Negative Feedback / Risk Areas

  • Repeated service failures after payment and broken promises on temporary solutions.
  • Billing and app update errors showing late payments despite confirmed transactions.
  • Poor customer service response and unresolved subscription disputes.

Key Takeaways for Future Customers

  • Read Milestone reviews and customer complaints before buying a membership or auto-ship subscription.
  • Expect potential billing issues and verify payments directly if service is critical.
  • Consider alternatives if reliable repairs and responsive customer service are priorities.
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Anonymous
map-marker Orlando, Florida

Delayed updates

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After paying my credit card bill the app was still saying my bill was late and due immediately and I received a email hours later telling me the same thing and once I called the rep could not explain to me why it was saying that but she seen that my payment was paid on her end. Please update your system

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Jon A Jnu

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Verified Reviewer

Paid to get air conditioning fixed a week ago, still not fixed.

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Our air conditioning went out a week ago and Milestone has been out to my home three times and still hasn't fixed it after paying over $700 and a subscription service. They even promised to give us window units till the problem is fixed and they broke that promise.

Horrible, horrible customer service. Finally got fed up with Milestone and canceled anything and everything I was paying them for. They are professional looters and a scam business.

Never will use Milestone again and will ACTIVELY dissuade anyone from using them for anything. Reported Milestone to the Better Business Bureau and any other agency that will help prevent anyone else from using them.

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Loss:
$700

Preferred solution: Full refund

User's recommendation: Do not use Milestone for anything.

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