New Reviewer

Refused alcohol despite 5 different picture government ID.As

As a very long time customer of alehouse where in the past years we have been scores of times and the same ID accepted numerous times there, my son was refused a beer because they say Company policy is to accept ONLY USA IDentification. My son showed 5 different government ID cards including drivers license and voters registration all with pictures and two of them were Canadian. If this is Alehouse policy then it means that half of the tourists visiting Florida are unable to drink alcohol. Needless to say it is almost impossible to contact Alehouse corporate offices but if this is the way they treat overseas customers good riddance, there are other places to eat.
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1 comment
#850954

Wow, they sound absolutely ignorant and they deserve to lose business with such a dumb policy.

ID
#517879 Review #517879 is a subjective opinion of poster.
Location
Pembroke Pines, Florida
New Reviewer

SPOILED FOOD

I am a long time customer of MILLER ALE HOUSE, I usually go to ale house in Pembroke Pines, Miami and Lakeland in Florida. My last experience was a real shame. Lets start with chicken apple walnut salad $9.95. The chicken was spoiled, smell and taste was so awful, there were scraps of greens not fit for a salad presentation, the serving looked like a left over plate, wilted, dark and cheap with smelly decomposed chicken, looked as if they were left overs. I gave it back to waitress and a gentleman came by to bring "another" plate which looked and tasted just as bad, didn't eat it and was still charged for it (I really think they just microwaved the chicken and dumped it back on the plate, because the greens were the same. next plate: FIESTA NACHOS, cold hard cheese that looked as if was melted at some point and let to sit out TOO LONG before binging it to the customer. BLACKENED KEY LIME SALAD: Just as cheap looking as the other salad. A gentleman came to bring my dish to the table and said something about not having food in the restaurant. As a customer I COULDN'T CARE LESS if restaurant runs out of food. CLOSE DOWN.....BUT DON'T POISON THE CUSTOMERS. My boyfriend paid for the bill and I feel it was a rip off to pay $70.04 for this filth.
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ID
#513763 Review #513763 is a subjective opinion of poster.
Location
Tampa, Florida
Reason of review
Bad quality
Loss
$70

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