MileIQ
MileIQ Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MileIQ has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Works some times.
Cons: Customer support, Worst customer support.Recent recommendations regarding this business are as follows: "Pass", "Don't give Mile IQ your business or give them your credit card number.", "look elsewhere", "great service but I no longer need it", "mile IQ worked fine for me while I was employed".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MileIQ has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Works some times.
Cons: Customer support, Worst customer support.Recent recommendations regarding this business are as follows: "Pass", "Don't give Mile IQ your business or give them your credit card number.", "look elsewhere", "great service but I no longer need it", "mile IQ worked fine for me while I was employed".
Most users ask MileIQ for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Miami, Florida
Cancelling suscription
This service was ordered for business purpose but business will be closed soon. There is no need anymore for this service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kalispell, Montana
Can’t get my new iPhone to track drives
Mile IQ will not answer their phone couldve got my problem straightened out very quickly if somebody would call me
New Caney, Texas
Not happy
I have used your app for years now but can call and talk to someone when I have a question so I will be cancelling
User's recommendation: Pass
San Francisco, California
Cancelled Subscription but they charged my Credit Card
The Mile IQ App worked at one time some years ago. The App started losing the way that I classified the drives.
So it told me the drive was classified and a week later would ask me to reclassify the drives that I classified. What a pain in the butt.
I put up with this non-conformity for about 6 months and decided not to renew my subscription. So, this year I unsubscribed on the dash board, got out of the App and got back into it, to make sure the cancellation was taken.
I get a subscription renewed and a receipt.
There are no phone number or live chat to mitigate problems quickly. You can't delete your credit card information to stop them from charging your credit card.
This is know way to do business with a customer and I won't do business with them anymore.
- Works some times
- Worst customer support
Preferred solution: Full refund
User's recommendation: Don't give Mile IQ your business or give them your credit card number.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Milford, Connecticut
Horrible support
good product until you have a problem and then getting help is non-existant. Their support is horrible and non responsive.
They boast live chat but only allow leaving of messages or emailing in. They respond less than once a day usually 24 hours after your last email with more questions than answers.
Preferred solution: Deliver product or service ordered
User's recommendation: look elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mount Vernon, Virginia
I cancelled my membership yesterday since I no longer use
I cannot get in touch with anyone and would respectfully ask for a full refund. Also please confirm that my membership is cancelled
Constance G Cantin
Preferred solution: Full refund
User's recommendation: great service but I no longer need it
Anaheim, California
I need to completely cancel my subscription. I no longer have access to the company email that I used while employed. Please make sure that I am no longer in your active database.
I am retired. I no longer need any type of mile tracking service. please be sure to remove me from your ac tive data base
Preferred solution: Full refund
User's recommendation: mile IQ worked fine for me while I was employed
Renewal Scam
I was never notified of the automatic renewal prior to the charge on my card. Impossible to contact customer service to discuss. No phone number to be found anywhere on-line and when I tried clicking the help button and contact support button, neither worked.Do not u
Preferred solution: Full refund
User's recommendation: Do not use Mile IQ. Use a different company
NFO4FD
Had this issue9525OUCD60RAU1238WDEA56AC9910LAVA785472Z081951****375AVU16122****
HAVING ISSUES WITH THE APP AGAIN
Mile IQ app
I BOUGHT THE "Mile IQ" APP AND IT DOES not WORK. there is NO HELP FROM their TECH SUPPORT.
there is no one to contact at their website. there is an on line help but their on line help is not helpful. i left my phone number on their help blog and via an email to their support but they will not call me. i paid for the app and it does not work.
it worked better when i did not pay for it.
this is another on line rip off. i have sent over 40 emails and they do not return emails and there is no phone number for me to call them.
- Customer support
Preferred solution: Deliver product or service ordered
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