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Mike Scott Plumbing

Mike Scott Plumbing Reviews

www.mikescottplumbing.com
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Mike Scott Plumbing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mike Scott Plumbing has a 2.0 star rating from 1 review; consumers are mostly dissatisfied and cite reliability issues with tankless water heater parts.

Key Takeaways for Future Customers

  • Mike Scott Plumbing reviews note low price level and a recommendation to buy Bosch for parts.
  • One reviewer found the crew helpful in an emergency.
  • Expect standard service fees such as a $137 charge reported for ignitor replacement.

Negative Feedback / Risk Areas

  • Recurring reliability complaints about tankless hot water heater ignitor failure.
  • Customer complaints include dissatisfaction with product quality and consideration of replacement from another vendor.

Positive Feedback

Reviewers value product diversity, reliability when service is provided, and found the plumber helpful; contact customer service about billing or refunds if needed.

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Anonymous
map-marker Atlanta, Georgia

Emergency

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My almost Mother

Has clogged the plumbing again

Not pissed with Mike Scott plumbing

Pissed with situation

User's recommendation: Mike Scott plumbing has been very helpful

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Jay J Zpo

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Verified Reviewer

FAILED IGNITOR ASSEMBLY

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AI Highlights
  • - RTG-70XLN-1 tankless gas water heater, installed Jan 21, 2020.
  • - It failed with no error; igniter replaced for $137; seeks reimbursement, may replace.
Contains 1 confidential file for company representatives

THIS TANKLESS HOT WATER HEATER (NATURAL GAS) WAS PUT INTO SERVICE ON JAN. 21 OF 2020.

Model RTG-70XLN-1 Serial number W47182****.

The system failed without displaying an error code. Called Mike Scott Plumbing Inc. He replaced the igniter assembly and charged $137.00 for the service. I believe this assembly failed prematurely.

I have had gas Tankless hot water heaters in my previous home for many years and required no service of the igniter assembly. The plumber indicated that there has been a rash of failures on this particular unit in the Villages, FL. I don't believe you sell a quality product. I am seeking reimbursement for the failure of your unit.

Furthermore, I am also seriously considering a replacement from another vendor. This house was purchased brand new on June 21, 2019.

I had no say in the choice of vendors. The contractors always put in the cheapest products and this is no exception.

Loss:
$137

Preferred solution: Full refund

User's recommendation: Buy Bosch

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