Bogus Claims

Plumbing problem early Monday night. Back up in 2 bathrooms and also in the tub and shower. Nothing flushing or draining. Mike Diamond said we can get there on Wednesday evening. Wednesday evening? I guess I could shower with the garden hose tomorrow morning and Wednesday morning, or just call a qualified plumber who isnt worried about missing the Monday night football game. I dont care if you smell good, you and your company stink! Send over Stinky Pete who will probably get the job done. Please review your company policy and stop lying to the public.

User's recommendation: Anyone but Mike (The Fake) Diamond.

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ID
#2890352 Review #2890352 is a subjective opinion of poster.
Pros
  • Answered the phone
Cons
  • Answered the phone
Preferred solution
Forgotten just like Mike did.

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RIPOFF! RIPOFF!! RIPOFF!!!

Original review updated by user Nov 25, 2020
Incredible scam!! We had a drain clogging our kitchen sink. According to their advertising it should have cost $99. But Mike Diamond does not send plumbers, they send conmen who are trained to take advantage of women and to create work that doesn't need to be done. When they were done they wanted over $700 for the work that they had done. How long did it take them to do $700 worth of work? 30 minutes!! That comes out to $1500 an hour! They wanted to sell a little jar of biological drain treatment to my wife for $90. She said no. They left it anyway and added it to the bill. I complained and supposedly am getting a check in the mail to refund my $90. To top it off, when they left we discovered that they had caused a leak in our water filtration system that wasn't there before. They had to come back to fix that.

User's recommendation: Learn from my experience… NEVER, EVER DO BUSINESS WITH MIKE DIAMOND PLUMBING!!

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ID
#2304126 Review #2304126 is a subjective opinion of poster.
Loss
$450
Preferred solution
Price reduction

UNETHICAL BEHAVIOR BY TECHNICIAN

My AC was not working and technician Lee made three recommendations to resolve the situation - add freon for $800 and replace furnace blower motor for $1700 or replace unit for $21,000! However, HE NEVER EVEN CHECKED THE FURNACE to actually diagnose that the blower motor was out. And the actual AC unit was operational. He recommended putting in Freon while the lines of the unit were frozen! Unethical and fraudulent. I reported this tech to their Costa Mesa, CA office and all the mgr said was that he needed to know what kind of day Lee was having. How about asking him how many people has he ripped off in his 9 years with the company?! I called out another company who found the furnace board to be bad and replaced it for $660 parts and labor! And no Freon needed. My AC is now working NO Thanks to Mike Diamond.
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ID
#1313089 Review #1313089 is a subjective opinion of poster.
Reason of review
Bad quality

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