Mighty Mule
Mighty Mule Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mighty Mule reviews show a 2.9 star rating from 5 customers, with 33% likely to recommend; sentiment is mostly neutral and ratings are split roughly 60% unfavorable, 40% positive.
Key Takeaways for Future Customers
- Expect mixed experiences with product reliability and setup guidance.
- Customer service response times can vary; phone and email contact may be slow.
- Parts availability and pricing affect long-term ownership decisions.
Negative Feedback / Risk Areas
- Frequent Mighty Mule customer complaints mention poor phone/email support and long hold times.
- Limited parts inventory and high replacement part costs frustrate owners.
- Reports of waterproofing, battery, and open-limit reliability issues exist.
Positive Feedback
Several customers praise knowledgeable tech support, some report years of satisfactory operation, and price level is considered medium; exchange, refund and cancellation policy and website are valued by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mighty Mule reviews show a 2.9 star rating from 5 customers, with 33% likely to recommend; sentiment is mostly neutral and ratings are split roughly 60% unfavorable, 40% positive.
Key Takeaways for Future Customers
- Expect mixed experiences with product reliability and setup guidance.
- Customer service response times can vary; phone and email contact may be slow.
- Parts availability and pricing affect long-term ownership decisions.
Negative Feedback / Risk Areas
- Frequent Mighty Mule customer complaints mention poor phone/email support and long hold times.
- Limited parts inventory and high replacement part costs frustrate owners.
- Reports of waterproofing, battery, and open-limit reliability issues exist.
Positive Feedback
Several customers praise knowledgeable tech support, some report years of satisfactory operation, and price level is considered medium; exchange, refund and cancellation policy and website are valued by reviewers.
Abbeville, South Carolina
Replacement gate opener
- - Seeking a direct replacement for the Mighty Mule 360 gate opener.
- - Phone and email support is unresponsive with long hold times.
I need a gate opener for a second gate. My original gate has a mighty mule 360 on it which has been working excellent for years.
It is no longer available by your company. I am trying to find out which one of your products is a direct replacement for that gate opener. I cannot get anybody on the phone. I cannot get anybody to answer my emails.
Ive been trying for days when I do call. I sit on hold forever. This is a bad way of doing business on the Customer Service side of this company.
You need to review your procedures and your liaison services with customers because its terrible. I am now looking at other companies to get a gate opener somewhere else because I cant get you people on the phone or answer email
User's recommendation: Go somewhere else
Resolved: Can't set open limit
They helped me figure out what was going on quickly. The tech was very knowledgeable and held on the phone for 30 minutes.
- Decent product price is ok
User's recommendation: It's ok, not great, gate has no open limit so it slams open without slowing before it reaches the open limit
Charlotte, North Carolina
Replacement gate opener
- - Not upset with Mighty Mule or its staff.
- - Tried for several days to get replacement for a discontinued gate opener; can't reach anyone.
Your customer service and your sales service is terrible. I don’t know how you stay in business and I own one of your products and I was wanting to buy another one, but I needed some assistance. I’m going somewhere else.
I am not upset with mighty mule or its employees at all. However, I have been trying to get in contact with somebody at the company for several days now to find out what kind of replacement gate opener is available for mine, which is no longer made, and I cant seem to get ahold of anybody. It would seem to me if youre in business trying to make money that you would at least answer the phone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTroubleshooting existing Mighty Mule
I needed a refresher course on how far to move the gate to open and to increase the stall force. I was helped over the phone. It was great.
User's recommendation: Buy Mighty Meil products they stand behind them
Customer Service ?????
- - Need a post-mount gate push part for Mighty Mule A200 series; ordered from Amazon.
- - Parts are limited and costly; a post mount is being machined.
I needed a gate push part for my mighty mulen a 200 series. Phone contact with Mighty Mule Customer sevice a JOKE.
KISS ( keep it simple stupid) I ordered a new Mighty Mule from Amazon. Their parts are very limited and what parts they do have are in the extreme 39 USD for many parts not needed. I needed the post mount push for the gate.I am having one cut for me at a machine shop.
Too bad that such a company can not provide a simple way for the consumer t procure a simple part makoing the ownership of their device a pleasant expereo]ience. R Stratton
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaterproof it you dig
- - Mighty Mule gate opener is not waterproof; needs waterproofing with gasket or silicone around edges for outdoor use.
For one, you guys need to make the mighty mule completely waterproof and sealed on the scene put a rubber gasket. I dont know I dont care just make it waterproof cause once it gets wet it shot and for being a gate opener for outside how do you guys not think about waterproofing the unit You say is waterproof but its not you need to put silicone around the *** or something but thats what I had to do.
I ran silicon on the *** edge all in the seam and then closed and tight thats sealed it that made it better. Do something like that think about that if youre gonna sell product thats gonna be Outdoors That would be where to start.
Gate won’t open a time
- - Gate opens inconsistently.
- - Ed Stocklin installed it; a Mighty Mule rep.
- - The gate didn't close, a dog was hit by a car.
The gate opens when it wants
Disturbing since I just got home from Hospital & expecting Home Health personnel & cant have them having trouble getting in or out!
Ed Stocklin installed & doesnt see a problem
He is a Rep for Mighty Mule
The gate didnt close & I had a dog run out & get hit by a car when I was in the hospital needing extensive care
User's recommendation: Usually
Excellent.
They're very nice. If I needed any help I would like to call them again.The issue was taken care very nicely
Good job
Nothing at all did just fine. My kaypad is working just fine on my mighty meal gate. I would suggest it to a friend for mighty meal gate service.
Odessa, Florida
Problem with gate opening all the time
The battery decided to go bad while I was talking to the agent. That turned out to be the only problem.
User's recommendation: Have had this brand for 15 years and have had great results.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOperation question
Low battery warning was causing gate to stop early. Gave me the troubleshooting idea I needed to resolve the issue.
- Excellent product
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