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Mighty Mug

Mighty Mug Reviews

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Mighty Mug Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.5 star rating based on 6 reviews; overall negative sentiment with mixed praise for product design but frequent service issues.

Key Takeaways for Future Customers

  • Check Mighty Mug reviews and register your mug to use the lifetime warranty for replacements.
  • Expect slow responses from customer service and potential delays for exchanges or refunds.

Negative Feedback / Risk Areas

  • Many Mighty Mug customer complaints cite faulty lids, products not working, poor delivery, and unresponsive customer service.

Positive Feedback

Some customers praise the mug design and say warranty replacement is honored when registration is completed.

View full overview ›

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Show reviews that mention
bottom customers mug replacement service entire top instruction booklet china junk
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Jesse K Tql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franklin, Wisconsin

Warranty replacement

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AI Highlights
  • - I registered the mug for a lifetime warranty and contacted support.
  • - They asked for photos and an address.
  • - Lids were replaced; warranty honored.

I emailed the customer service and explained what I was asking and that I registered my mug for the lifetime warranty. They asked me for some pictures of my issue.

After the weekend, I received an email stating they wanted my address to send out a new mug. I have had several lids replaced the exact same way. I emphasize to all of Mighty Mug customers, register your mug. It costs nothing other than entering minimal information.

Those people having issues, I'm sorry for them, but I wonder what went wrong. Mighty Mug does honor their warranty and treats customers great.

Pros:
  • Pro great service
Cons:
  • Takes a little time for your replacement

Preferred solution: Replacement

User's recommendation: Register your Mighty Mug

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Paraskevi Xwg

No delivery on order

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Contacted the company first

The reviewer tried to contact the company before posting this review.

No one answered call hung up on and now it is forcing me to write a long review on my experience eith their service ... it sucks right now!

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Resolved
Jennett Nns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Ignored consumer

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Maybe answer the phone when a consumer calls

Maybe be more accommodating to the concerns of a consumer who already paid for a product that was not delivered

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edmund m Cex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad product

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - It does not work and needs a refund or replacement.
  • - Unhappy; it was a waste of money.
  • - Cannot reach anyone for support and wants a phone number.

It does not work please replace. Not happy.

Need to have either a refund or replacement. Was a waste of money.

Can't talk to anyone . Need a number to call so as to have some kind of satisfaction to future buyers .please advise .

Loss:
$20
Pros:
  • Nice mug

Preferred solution: Full refund

View full review
edmund m Cex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty product

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - The Mighty Mug does not adhere to surfaces.
  • - We bought two; one works, the other does not.
  • - The mug bottom does not separate from the cup.

The mighty mug will not adhere to any surface. We bought two.

One works; the other doesn't. No adhesive at all.

The bottom of the mug does not separate from the bottom of the cup, like the good one. Please advise.

Loss:
$22
Pros:
  • Nice mug
Cons:
  • Dosent work

Preferred solution: Full refund

User's recommendation: Replace product

View full review
Lonnie L Ydt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I getting tired of waiting on a answer, I don’t know what it is going to take to get one.

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Contacted the company first

The reviewer tried to contact the company before posting this review.

As right I dont have much of anything good to say for mighty mug. If this is the way they treat their customers I dont want anything more to do with them.

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Resolved
Deo Wri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: The entire top of the MM fell apart after...

Updated by user Mar 15, 2025

Company fixed the issue and I have been provided with apology. Lid replaced quickly.

Original review Feb 28, 2025

The entire top of the MM fell apart after removing the bottom screw part to clean it. How to reassemble

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Kassie Fhy

Spent a lot of $$ and it doesn’t work !!

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AI Highlights
  • - Requests an instruction booklet.
  • - Says they do not give any # or use the p word.
  • - Cannot open/fill/use the mug; wants a refund; calls it junk from China.

How about an instruction booklet !!

I do not give any # in the review of this object.

I do not use your p word.

I have stated that I cannot open/fill/use this mighty mug. Give me back my $$.

That is enough. You are as stupid as this junk from China.

User's recommendation: Don’t bother. It is too expensive to just look at.

View full review
Peter M Gxg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Request new Mighty Mug 360 Leakproof Drinking LiD V2

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Good morning, I purchase a new Mighty Mug less than a year ago, and just last week the lid workings fell apart. I would like to ask for a replacement please.

User's recommendation: Love my Mighty Mug, my wife has one as well. just so happened that the lid parts came apart, so hoping to receive a new lid so I can continue using my Mighty Mac Coffee Mug

View full review

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