This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible shoddy concrete work!

After a 5 month wait Midwest Pool Builders and Stonecrafters finally did the cement work around my pool. It is awful and totally unacceptable. I would be so embarrased to have done this bad of a job. When I told them I was unhappy with the concrete work I was called INSANE and told to quit complaining and enjoy my pool. They are now telling me there is nothing they can do to fix it. I would NEVER EVER recomend this pool co.

User's recommendation: Never use Midwest Pool Builders and Stonecrafters.

View full review
1 comment
#2061413

I'm encountering the same nightmare, in what has turned out to be the worse summer of 2021, soon to be the worse fall, winter and ???

ID
#2791594 Review #2791594 is a subjective opinion of poster.
Cons
  • Poor workmanship
  • Poor service
Preferred solution
Let the company propose a solution
New Reviewer

My experience with Midwest Pool Builders and Terry Harr

There is not enough space here to share my experience. Therefore I suggest you call me at (314) 322-****. I will be happy to give you a tour and share my complete experience.
View full review
1 comment
#2078668

Obviously a scammer we have done no work for you. It’s obvious anyone can comment on a review and post anything they want that is false

ID
#1601073 Review #1601073 is a subjective opinion of poster.
Service
Midwest Pool Builders And Stonecrafters Pool Installation
Cons
  • Poor workmanship
  • Poor business practices
  • Poor service
Reason of review
Poor customer service
Preferred solution
Contact me to work out a settlement

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Warning Scam Owner

Hello, This complaint is regarding shoddy installation and work performed by Midwest Pool Builders & Stonecrafters located at 3467 Summerlyn Dr St. Louis MO 63129 and owned/work performed by Terry Harr. I am seeking restitution for $38,780 or work performed to be completed correctly! This dollar amount comes from pricing out the corrective actions needing to fix the situation including custom concrete, leveling pool, fixing broken pipelines, and labor to make the install complete and correct. I am a patient person, never complained once while it took over 8 months to complete what was promised to be a 2-3-month job but I am now frustrated beyond belief. The install of the pool is even as the water is unlevel to the side by 1inch+. I also have severe leakage on part of the install located by tanning bed. The final grievance is that I had Terry Harr, the owner himself, winterize the pool which was not done properly and now have broken underground pipes. Terry himself said he would make it right and do the corrective work which required busting up and replacing concrete to make things level, non-leaking, and pipes operational, but that was in April 2018 and this is June 2019. Midwest/Terry will not return my phone calls and has been avoiding me. As previously stated, I am seeking what was promised and paid for or the moneys returned to me so I can have the work done properly by a reputable company. I have been swindled not only out of the memories with my family due to the dysfunctional pool install, but also monetarily out of tens of thousands of dollars of money already paid to Midwest/Terry. Sincerely, John J. Hogan
View full review
1 comment
#1722011

John J Hogan I too used Terry Harr. Please call me ASAP to compare notes. (314) 322-**** Kevin

ID
#1569211 Review #1569211 is a subjective opinion of poster.
Location
Oakville, Missouri
Service
Midwest Pool Builders And Stonecrafters Pool Installation
Cons
  • Shoddy installation and broken pipes
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article