New Reviewer

Mid-West Optical Dishonesty

I brought my eyeglass prescriptions to "Rick" at Mid-West Optical on 34th street in Lubbock for a pair of computer-distance close-up lenses. Since I live out of town, I requested they be mailed to me, which they were in about ten days, days longer than he promised. When I tried them on, they turned out to be the prescription for 12" extreme closeups, not the 30" distance that I requested. I called him to inform him of the error and he claimed I showed him the wrong prescription, which I did not. He took no responsibility for the error. He made no offer to exchange lenses or make any corrections, despite my cordial approach. He will likely claim that I only showed him the one prescription, but that is not true. Be careful in dealing with this man.
View full review
1 comment
#1237792

This issue has not yet been resolved, nor have I heard back from Mid-West Optical.

ID
#933392 Review #933392 is a subjective opinion of poster.
Location
Brady, Texas
Reason of review
Order processing issue

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article