Midwest Optical
Midwest Optical Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Midwest Optical has 2.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Brady, Texas
Mid-West Optical Dishonesty
I brought my eyeglass prescriptions to "Rick" at Mid-West Optical on 34th street in Lubbock for a pair of computer-distance close-up lenses. Since I live out of town, I requested they be mailed to me, which they were in about ten days, days longer than he promised.
When I tried them on, they turned out to be the prescription for 12" extreme closeups, not the 30" distance that I requested. I called him to inform him of the error and he claimed I showed him the wrong prescription, which I did not. He took no responsibility for the error. He made no offer to exchange lenses or make any corrections, despite my cordial approach.
He will likely claim that I only showed him the one prescription, but that is not true. Be careful in dealing with this man.
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This issue has not yet been resolved, nor have I heard back from Mid-West Optical.