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Midwest Living

Midwest Living

www.midwestliving.com
What is your customer experience with Midwest Living?

Midwest Living Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Midwest Living has a 1.5 star rating based on 3 customer reviews and consumers are mostly dissatisfied; common themes appear across Midwest Living reviews and Midwest Living customer complaints.

Positive Feedback

Reviewers value the website and the diversity of products and services, noting a wide selection despite a high price level.

Negative Feedback / Risk Areas

  • Customers report trouble canceling subscriptions and problems with subscriptions not delivered, including cashed checks without receipt.
  • Frequent complaints about long hold times, unresponsive customer service and apparent sales-pitch calls instead of support.
  • Billing issues and unclear promotion fulfillment are repeatedly mentioned.

Key Takeaways for Future Customers

  • Confirm subscription terms and promotions in writing before paying.
  • Expect possible delivery delays and prepare to follow up persistently on missing issues.
  • Document payments and communications when contacting customer service.
View full overview ›

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Show reviews that mention
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Anonymous
map-marker Washington, District Of Columbia

Cancel

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Makes it hard to cancel a subscription. Called a number of phone numbers, and never gave me a definite answer.

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Amora Fks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Took my check no magazine. Suppose to send free magazine to one person with my dubscription that was due yet. I paid and check cleared right away. Not a word and the customer service number ofs.

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What else to say? Offered a 15.00 renewal and did not follow through.

No magazine, and this is August! I paid in good faith in April.

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User's recommendation: Don’t buy.

Anonymous
map-marker Glasgow, Kentucky

New subscription

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Subscribed on July 17 2023

Promotion was one year 6.00

With free gifts

Was checking to see when I will receive them

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Anonymous
map-marker Oak Brook, Illinois

New to renew but the 800 phone# is a BS sales pitch

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Attempted to call 1-800 number but it's a BS sales pitch for a medical alert.

I have emailed them 2x no response. Apparently they don't need readers, just advertising so I'm done.

A 20+ year reader...GONE.

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Erna F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not receiving the magazine.

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I sent a check for a year subscription which was cashed and was supposed to receive three cookbooks and a magazine. I havent received even the magazine. And calling was kept on hold for an interminable length of time so I hung up which is no doubt the companys modus operandi.

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Loss:
$10

User's recommendation: Don’t send any money before getting the product.

Sherry C Byq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to cancel

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I received a postcard months ago stating that due to the paper shortage, you were temporarily replacing the print editions with a digital edition .

I have not once looked at the digital edition . I do not want a digital edition and ai want to cancel my subscription .

When I took out this subscription , I wanted the magazine in my hands not a digital edition .

Sorry, just not that person .

My account number is 215137****. My name is Sherry Callahan .

Please email me to let me know your course of action .

wahooqueenie@***.com

Thank you,

Sherry Callahan

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Cynthia L H

Where is my spring summer edition? I have called three times and spoke with your "robuts" in the Phillipines.

I have not received my magazine for spring /summer.Called once in May and once in June and was told I would have it on the 15th. Today is the 17th and still do not have it.

I called again and got one of your "customer service"??? reps and she said she would credit me. I told her I do not want a credit but I want the mag. that was promised to me.

She said she would ship it but it would take three weeks to get it. What's the deal?

I've been a customer for at least twenty years and this type of service is unacceptable. Also start training your people to be something other than a robot with limited vocabulary.

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