Midjourney
Midjourney Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Midjourney has a 3.5 star rating from 1 review, consumers mostly neutral; reviewers value Reliability and Website and note a low price level.
Key Takeaways for Future Customers
- Midjourney reviews note a good site and product experience.
- Expect membership and subscription billing to need careful checking.
- Contacting live support is difficult; proceed with caution when relying on customer service.
Negative Feedback / Risk Areas
- Horrible customer service and unresponsive support cited in customer complaints.
- Billing practices and subscription confusion led to account lockout and an accusation of fraud.
Positive Feedback
Great site and product; reviewers value reliability and the low price.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Midjourney has a 3.5 star rating from 1 review, consumers mostly neutral; reviewers value Reliability and Website and note a low price level.
Key Takeaways for Future Customers
- Midjourney reviews note a good site and product experience.
- Expect membership and subscription billing to need careful checking.
- Contacting live support is difficult; proceed with caution when relying on customer service.
Negative Feedback / Risk Areas
- Horrible customer service and unresponsive support cited in customer complaints.
- Billing practices and subscription confusion led to account lockout and an accusation of fraud.
Positive Feedback
Great site and product; reviewers value reliability and the low price.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This company accused me of Fraud and LOCKED ME OUT OF ACCOUNT
- - Wanted to switch from yearly to monthly, issue fixed but billed.
- - I emailed to cancel and Brandon accused me of fraud, cutting me off with no support.
I subscribed to a yearly subscription w/ Mid-Journey , I wanted a monthly. I reached out to Midjourney explained what happened, rep was understanding, said problem was fixed.
A few days later I went back to Midjourney, prompt stated pay for my subscription, I thought there was a glitch, so I just paid another $10.00 for a monthly subscription and THOUGHT I was being billed twice, sent an email suggesting let's cancel and start over. Then I got this traumatizing and very disturbing email from Brandon a rep accusing me of FRAUD and cut me off from using the site. I've tried to find a phone number so we can figure out what the miscommunication was, I emailed and no one responded.
I cannot get back into my account. A company should always assume positive intent first but clearly not the case with Mid-Journey.
- Great site
- Horrible customer service
Preferred solution: Apology
User's recommendation: My recommendation for future customers is proceeded with extreme caution when dealing with this company and perhaps find another AI company that actually has a person you can talk to with manners and who respects the fact that you are the customer first. While I have no complaints about the site and the product... trying to reach a person when it comes to quality customer service is almost impossible, where they should first assume positive intent, they don't.
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