Midjourney
Midjourney Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Midjourney has 3.5 star rating based on 1 customer review. Consumers are mostly neutral.
- Rating Distribution
Pros: Great site.
Cons: Horrible customer service.Recent recommendations regarding this business are as follows: "My recommendation for future customers is proceeded with extreme caution when dealing with this company and perhaps find another AI company that actually has a person you can talk to with manners and who respects the fact that you are the customer first. While I have no complaints about the site and the product. trying to reach a person when it comes to quality customer service is almost impossible, where they should first assume positive intent, they don't.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Midjourney has 3.5 star rating based on 1 customer review. Consumers are mostly neutral.
- Rating Distribution
Pros: Great site.
Cons: Horrible customer service.Recent recommendations regarding this business are as follows: "My recommendation for future customers is proceeded with extreme caution when dealing with this company and perhaps find another AI company that actually has a person you can talk to with manners and who respects the fact that you are the customer first. While I have no complaints about the site and the product. trying to reach a person when it comes to quality customer service is almost impossible, where they should first assume positive intent, they don't.".
Review authors value the most Reliability and Website. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is low according to consumer reviews.
Media from reviews
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Verified Reviewer
This company accused me of Fraud and LOCKED ME OUT OF ACCOUNT
I subscribed to a yearly subscription w/ Mid-Journey , I wanted a monthly. I reached out to Midjourney explained what happened, rep was understanding, said problem was fixed.
A few days later I went back to Midjourney, prompt stated pay for my subscription, I thought there was a glitch, so I just paid another $10.00 for a monthly subscription and THOUGHT I was being billed twice, sent an email suggesting let's cancel and start over. Then I got this traumatizing and very disturbing email from Brandon a rep accusing me of FRAUD and cut me off from using the site. I've tried to find a phone number so we can figure out what the miscommunication was, I emailed and no one responded.
I cannot get back into my account. A company should always assume positive intent first but clearly not the case with Mid-Journey.
- Great site
- Horrible customer service
Preferred solution: Apology
User's recommendation: My recommendation for future customers is proceeded with extreme caution when dealing with this company and perhaps find another AI company that actually has a person you can talk to with manners and who respects the fact that you are the customer first. While I have no complaints about the site and the product... trying to reach a person when it comes to quality customer service is almost impossible, where they should first assume positive intent, they don't.
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