MidiCi Pizza
MidiCi Pizza Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.3 star rating based on 1 customer review; consumers are mostly neutral. Pros noted are great pizza and location, with a medium price level and concerns about customer service and understaffing at the register.
Positive Feedback
The pizza quality and location receive praise, and reviewers value the diversity of menu offerings.
Negative Feedback / Risk Areas
- Slow or understaffed service at the register leading to waits.
- Unexpected price increases and billing surprises for advertised specials.
- Rude or unaccommodating staff with no apology when issues arise.
- Customer complaints about service overshadowing food quality.
Key Takeaways for Future Customers
- Expect good pizza but be prepared for variable service.
- Confirm specials and prices when ordering to avoid billing issues.
- Check recent MidiCi Pizza reviews for up-to-date service notes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.3 star rating based on 1 customer review; consumers are mostly neutral. Pros noted are great pizza and location, with a medium price level and concerns about customer service and understaffing at the register.
Positive Feedback
The pizza quality and location receive praise, and reviewers value the diversity of menu offerings.
Negative Feedback / Risk Areas
- Slow or understaffed service at the register leading to waits.
- Unexpected price increases and billing surprises for advertised specials.
- Rude or unaccommodating staff with no apology when issues arise.
- Customer complaints about service overshadowing food quality.
Key Takeaways for Future Customers
- Expect good pizza but be prepared for variable service.
- Confirm specials and prices when ordering to avoid billing issues.
- Check recent MidiCi Pizza reviews for up-to-date service notes.
Media from reviews
Turn one complaint into a collective action
Terrible Experience
- - Waited 5-7 minutes to be served.
- - Charged $17.42; $8.50 per pizza was stated.
- - Pizza was good, but staff had an attitude and offered no apology.
Medicis used to have a $5 Margherita Monday special and I would usually order one or two to share with co workers. It was a very affordable lunch for those of us who don't have a lot of money to spend on going out.
I called in an order for 2 of the Monday Margherita pizza specials (which used to be $5) for carry out and I even said the Monday Margherita special! When I got there there was nobody there servicing the tables or bar so I had to wait a good 5-7 minutes before I even got anyone to ring up my pizzas.
Then I was told the price was $17.42 which is almost twice what I would normally pay for the lunch special! I then asked if these were the $5 Margheritas and she responded with an attitude "We quit that. The were supposed to tell you". There was no offer to reduce the price as had not been advised of this and when I told her that she said "Yeah they are $8.50 now".
There was note even an apology! As a person who has been in the customer service business for over 35 years this is just bad service all the way around! If I had been comped the additional charge or even had a simple apology I would have been quite as upset. I have referred a lot of my co workers and friends to this place but I will be sure they hear about this.
Don't get me wrong. The pizza was good and I don't have a problem paying $8.50 for a pizza but the lack of customer service and any sort of willingness to work with the customer has left a bad taste in my mouth!
- Great pizza and location
- Lack of staff at the register
Preferred solution: A voucher for a discount on next purchase
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