Midi Health
Midi Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Midi Health has a 2.9 star rating from 2 reviews; consumer sentiment is mostly neutral with concerns about customer service, limited service diversity, and a perceived high price level. Rating distribution shows 50% unfavorable responses.
Key Takeaways for Future Customers
- Check Midi Health reviews and confirm insurance coverage before booking to avoid unexpected charges.
- Expect slow responses via phone or messaging and verify treatment availability independently.
Negative Feedback / Risk Areas
- Poor responsiveness and unresolved Midi Health customer complaints about customer service.
- Billing issues where claims weren't submitted to insurance and patients received full bills.
- Website verification failures that mislabel users as self-pay and lead to high fees.
Positive Feedback
Some patients reported receiving good health care and occasional issue resolution after extra research.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Midi Health has a 2.9 star rating from 2 reviews; consumer sentiment is mostly neutral with concerns about customer service, limited service diversity, and a perceived high price level. Rating distribution shows 50% unfavorable responses.
Key Takeaways for Future Customers
- Check Midi Health reviews and confirm insurance coverage before booking to avoid unexpected charges.
- Expect slow responses via phone or messaging and verify treatment availability independently.
Negative Feedback / Risk Areas
- Poor responsiveness and unresolved Midi Health customer complaints about customer service.
- Billing issues where claims weren't submitted to insurance and patients received full bills.
- Website verification failures that mislabel users as self-pay and lead to high fees.
Positive Feedback
Some patients reported receiving good health care and occasional issue resolution after extra research.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Pathetic customer service
- - 1-800 line and messaging exist; no callbacks and 48-hour refill responses; I won't use their services and seek Hormone Replacement Therapy options.
When you are in healthcare, your primary job is to alleviate the concerns of your patients. Forget alleviating, MIDIs customer service is albeit non-existent.
They have a 1-800 number, you can leave any number of messages over there and no one will call you back. They have a messaging system where even if you request a prescription refill, they take 48 hours to respond.
There is absolutely no way I am going to avail of their services in future. I am already shopping around for a better Hormone Replacement Therapy solution.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I got a resolution because of my additional research. Their response wasn't helpful.
- - They do offer the treatment I needed.
- - I booked online immediately.
- - Two hours before, they said history must be discussed to decide.
The information I needed to make an appointment and get the treatment I needed. I rated them 3-stars because of the unhelpful customer service. My appointment went great - quick & easy - and, I'm assuming all will be good moving forward.
Luckily, while I waited for the response, I googled my question and found out immediately that they DO offer what I needed. I booked online immediately.
I got their response 2 hours prior to my appointment.
It said..."You would need to see the clinician and discuss your history in detail in order for that decision to be made. We are not able to tell her ahead of time." I would not have been happy if I had booked an appointment covered by my insurance and been told they don't even offer what I needed.
Insurance question
- - They haven't submitted my claims to approved insurance and are sending me the bills, but I've received good health care to date.
They havent been submitting my claims through my approved insurance and are sending me the bills in full. I have left multiple messages and no one has replied.
I have however received good health care to date.
Dallas, Pennsylvania
Insurance coverage
- - User says verification to prevent charges doesn't work.
- - They will not schedule until insurance coverage is verified on site and area input works.
WHY ON EARTH DO YOU NOT MAKE SURE PEOPLE ARE COVERED BEFORE THEY CAN SCHEDULE AN APT. Absolute scam.
Make you your website a lot better with allowing customers to verify so they dont get charged your ridiculous fees.
Do better. I will not schedule an apt until I know my insurance covers it and your area to put in does not work and it keeps saying Im self pay when Im not and trying to update it does not work.
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It’s hard to tell if their response was purposely vague without knowing what information you needed.