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Middleby Corporation

Middleby Corporation

www.middleby.com
What is your customer experience with Middleby Corporation?

Middleby Corporation Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

The company has a 1.0 star rating from 2 reviews and overall sentiment is negative; consumers report poor product quality, high price level, and unsatisfactory warranty and support experiences.

Positive Feedback

Some customers note availability of repairs and parts service, and the brand offers luxury appliances aimed at premium buyers.

Negative Feedback / Risk Areas

  • Middleby Corporation reviews cite design and quality failures on appliances and expensive replacement costs.
  • Middleby Corporation customer complaints highlight unhelpful customer service and refusal to replace faulty new products.
  • High price level increases dissatisfaction when refunds or adequate repairs are not offered.

Key Takeaways for Future Customers

  • Expect to research warranty and repair policies before purchase and check customer service responsiveness.
  • Consider alternatives if you prioritize robust after-sale support for luxury appliances.
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Media from reviews

Middleby Corporation - Marvel doesn't stand behind their products
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Ann K Aqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Marvel doesn't stand behind their products

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AI Highlights
  • Warning: not well made; manufacturer does not stand behind.
  • The handle is loose and cannot be tightened.
  • Door replacement costs about $1,000.
Middleby Corporation - Marvel doesn't stand behind their products
Updated by user Sep 10, 2025

Don't buy from this company. Calling the company didn't help. Posting on pissed consumer didn't help either.

Original review Aug 20, 2025

2-year-old Marvel wine refrigerator. The handle became loose and cannot be tightened, which points to poor design and quality.

The only option offered is a full door replacement at a cost of approximately $1,000.

Despite multiple attempts to resolve this, the company refuses to repair or replace the part. Warning to potential buyers: these refrigerators are not well made, and the manufacturer does not stand behind their product.

Loss:
$2000
Cons:
  • Poor quality

Preferred solution: would like to have the refrigerator handle fixed

User's recommendation: Future buyers: look elsewhere—this product is poorly made and not supported by the manufacturer.

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terry r Izl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Arrived new with function defects

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AI Highlights
  • A very expensive luxury BBQ should arrive working.
  • If repairs are needed, it should be replaced and Middleby Lynx will repair but not replace.

A very expensive luxury BBQ should arrive working perfectly. Consumers would all agree that if it arrives in need of substantial repairs then it should simply be replaced.

Middleby Lynx is willing to repair but not replace a new unused faulty product.

User's recommendation: Buyer beware

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