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Verified Reviewer
New Reviewer

Refused a deposit

Have banked here for over 5 years and when I went to deposit a check from the same employer I've had and deposited from over past 2 years and the lady at Simpson ferry drive thru said she would not accept check from same employer. Moving my money to a real bank that does not play games. I'd advise anyone else to do the same!!! AVOID AT ALL COSTS!!!

User's recommendation: AVOID AT ALL COSTS!!!!

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ID
#3968186 Review #3968186 is a subjective opinion of poster.
Cons
  • Small mom n pop branch
Preferred solution
Take business elsewhere

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Worst bank ever

Debit card compromised, new card cant be activated. Excuse system down and they werent told. Been having access issues for 3 weeks, same excuse. Transferred to seven people. All apologies, call automated system later and try again. Have a nice day. Manager in Lykens lacks customer service skills, to put it nicely. I give up, time to move to another bank. Its been a year of issue after unresolved issue.

User's recommendation: Run away…FAR FAR AWAY!!!!

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ID
#3866708 Review #3866708 is a subjective opinion of poster.
Location
Lykens, Pennsylvania
Pros
  • Local

To let people know what a horrible bank this is

This bank is the worst bank ever. The workers are so rude. I do not like to be addressed by my first name like we are friends. Also I try putting my debit card on my apple paid and Midpenn bank does not support apple paid. The website is constantly down and the balance its never accurate. I find my self having to do my own balance because what it shows on the website its not what you actually have available. Last year I park my car in their parking lot spot and it was very windy. One of the shuttle from their window flew off into my windshield and made a den and crack my glass a small crack but still damage my car and when I told the teller she started cleaning everything then took pictures after. I call for a copy of the incident report and they would not give me a copy eventually their department said that because it was cause by the heavy wind my insurance has to paid for the damages to my car. Even though it was a piece of their building that felt in my car. Please people stay away from this bank.

User's recommendation: Stay away from this bank.

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1 comment
#2191959

This is the worst bank in Schuylkill county. I have dealt with this bank for over 47 years and since they put in the manager they now have, this bank has gone way down hill.

She is the most rudest person I have ever dealt with.

They replaced all the old workers with newer people and they are very rude. Stay away from this bank!

ID
#2358433 Review #2358433 is a subjective opinion of poster.
New Reviewer

Stay Away from this Bank!!!

My debit card was hacked so fraud department contacted me and canceled my card. Telling me I will receive my new card in 10 business days or sooner. WELL, on the 12th day and still haven’t received new card I called the branch where I was told I needed to visit because something popped up when my debit card was canceled. Ok so I go visit office and after having our account there for 14yrs not changing anything on our part. By the way this is the 4th new debit card in less than a year they canceled on me due to fraud and I only shop on Amazon. WTF? Now after 14yrs they tell me that since our name isn’t in the name of our business we have to file a fictitious name filing which cost $72 just so they could issue me a new debit card. ?? Ok did it paid the $72 got form in took it to bank 10 days later get my new card. Week later I get a letter from the state stating I had to list my fictitious name filing in 2 newspapers with a notorized copy of each filing to keep with my records. They had to be 2 approved newspapers as well, now they would do all this for me for a few of $275. Just to get a new debit card what the *** Alyssa at the branch knew nothing about the state requirements and or the costs. When I asked about this it was like a deer in headlight! No fricking clue. I’m a reasonable person $72 no big deal right? After 14 years of DBA on our account all of a sudden they needed this form. This bank is the worse bank EVER!! So did I mention I did the filing myself which cost $202 which is crazy!! Just so I could get a new debit card that has my name and DBA (our business name) on it! Also the on line banking app. OMG! what a joke that is. They act like it’s there money. Also since this all happened back in September 2019 I had to get another debit card which is #5 this year! Ever since I enrolled in their joke of on line banking someone somewhere is trying to *** my account! At first the fraud department would send me text to see if it was me or not now they just freeze my debit card without warning so when I go to use it and it doesn’t go through guess what I LOOK LIKE A *** cuz my debit card doesn’t work!!! Hate this bank with a passion! Looks like I’ll be changing banks.
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ID
#1695992 Review #1695992 is a subjective opinion of poster.
Reason of review
Bad quality

As Trustee of my SNT the new Director is negligent, and slow