Mid Island Diner - Poached Egg Review from New York, New York

2.0
Worst service and diner. Things have not gotten better in all these years. Owner is argumentative. She complains about the costumers in ear shot and argues. They cant cook a propper poached egg and argue that the yoke should be hard. We ordered th homemade hash and got canned. They charged for homemade but claimed we didnt specify. Staff takes no responcibility in serving tables or getting the order right. Dont waste your time!
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#1311690

Just went to this place and it was great! You clearly know nothing about food.

First of all you boil poached eggs and not cook them which makes the center of the yoke hard. ***

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ID
#576993 Review #576993 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Poor customer service

High Prices Review

Expensive lower prices but food is good
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#499410 Review #499410 is a subjective opinion of poster.
Location
Middle Island, New York
New Reviewer

Mid Island Diner worst food & service!!!!

Mid Island Diner in Middle Island NY opened a few weeks ago. My husband & I went for Sunday breakfast (since it seemed to always be busy). The owners were there. The woman owner told us "Go sit over there" she pointed and did not take us to our seat. The place was full. There was a large table of guests by the door and when the waitress served their food, someone in the party must have said something to her and her reply was " I don't cook the food". We placed our order Blueberry Pancakes & well done Bacon with "real" butter...2 over med eggs bacon well done homefries and rye toast. We waited awhile for the food. Eggs were over easy and yolk was cold...wheat toast...homefries raw and a rotted piece. Blueberry pancakes with hardly any blueberries....raw in middle...no "real Butter". Waitress returned pancakes. Waited awhile again. The bacon was not cooked sitting on top of pancakes.So I told the waitress it was not her fault (we gave her a tip still) So we just paid for 1 meal and coffee. The woman owners reply was "You can't please everyone". No I'm sorry..nothing. My first order of pancakes had pieces of ff on them. So if the fried the bacon they use the same grease? What about people who can't eat bacon? The table next to use also had a problem. When we first entered some said the omelet was terrible and there was hair in their food. But we still tried to see for ourselves.....the worst way to run a restaurant I have ever seen the owners take no responsibility for their customers. They need them or they have no business. If you don't know how to run a restaurant then you have no business doing so. Plus the owners should go to manager school to learn the proper etiquette.
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21 comments
#1262765

Food is good. Service is ok to good.

The place could use a good cleaning and carpet cleaned. Owners wife very argumentive and she complains about things to customers over and over.

God for bid a server makes a mistake, everyone hears about it. So down grading to people that work for them.

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#1311692
@PissedConsumer1262765

It's called being a boss and no one ever likes there boss. People are quick to judge over glimpses of conversations that they overhear without understanding the full back story or possibly know the many chances that a staff might have had in the past as well as the monetary impact.

This is one of the best diners in Long Island! I go every weekend with my family and we are always treated with the highest level of dining service

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#1114688

Love this place. Nothing compares

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#1040954

One of Top 3 diners on Long Island!

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1 0
#1010788

Great food and some good looking waitresses

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#961425

Absolutely delicious food! By far one of the best diners I've been too

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#806170

Y'all really got time to sit here and comment on a lil dinner who doesn't bother nobody get a *** life *** ✌

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#718830

I'm currently pregnant and I have been craving chocolate chip pancakes. I went to the Mid Island diner to quickly fulfill my craving.

They were so good! I love that the cook makes a silver dollar pancake on top of your regular pancakes. :) I also had a side of bacon that really hit the spot.

I appreciate the quick service because I was very hungry. thanks!

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#715763

I’ve been a consistent customer since the new owners have taken over and have seen major transformations take place since last year. They are philanthropists who are constantly giving back to the community.

With over 30 years experience they have transformed the Diner experience introducing meals that would be found in upscale restaurants.

In an effort to provide better customer service I have seen them change all employees (chefs and waitstaff). It’s ironic that the timing of the negative posts below occurred when multiple FORMER EMPLOYEES who were not up to par were let go; and unfortunately we have to witness the immaturity of petty retaliatory lies.

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#687063

the owner is a nasty person with NO personality. she's rude and does not care about the customers.

i notice she will be nice with most of the customers (i work in the same plaza so i know the people that walk in there) but shes only nice to them because they go there almost everyday so its more money in her pocket. the place has good french fries and that is about it. sat down there a few times and noticed little cockroaches.

i would rather eat at the chinese restaurant a few stores over and that place is a dump but they treat you more nicely. DO NOT EAT HERE.

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ID
#230411 Review #230411 is a subjective opinion of poster.
Location
New York, New York

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