
Mid America Apartment Communities
Mid America Apartment Communities Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mid America Apartment Communities has 1.8 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I had no problems for 3 year until that pipe brust in the wall an i was accised of it, Sizable units.
Cons: Ableist, Dirty, Disrespectful.Recent recommendations regarding this business are as follows: "I suggest not moving there", "Closely check unit before signing a lease", "Do not move here and do not trust the employees. They are monsters.", "To much stress", "Don't rent here".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mid America Apartment Communities has 1.8 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I had no problems for 3 year until that pipe brust in the wall an i was accised of it, Sizable units.
Cons: Ableist, Dirty, Disrespectful.Recent recommendations regarding this business are as follows: "I suggest not moving there", "Closely check unit before signing a lease", "Do not move here and do not trust the employees. They are monsters.", "To much stress", "Don't rent here".
Most users ask Mid America Apartment Communities for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews




































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Falsely accused of a brust pipe inside the wall
I had a pipe burst in the wall. I complained to corporate, which answered me back in less than 2 hours, which tells me there was no investigation.
They took the word of the assistant manager at MAA West Nashville, Brittany Hill. She never set foot on the property.
She accused me of the damages and charged me over $5000, which was added to my rent. I did not pay, and then I was forced to move.
- I had no problems for 3 year until that pipe brust in the wall an i was accised of it
Preferred solution: Charges for damage of something Im not responsible for.
Poor management and office staff
RE: MAA Glen, Brookhaven, GA Upon move in the apartment had not been cleaned thoroughly. (ie hair in bathroom vanity drawer) The inside of the cabinets and drawers were unsanitary looking.
The blinds through out the apartment do not match, there was an issue with the gas stove, the glass frame around the bathroom mirrors were rusty, the granite to in the kitchen was disgusting looking, the grout on the shower floor tile needed cleaning; there was a sagging shel fin the closet,
the toilet pipes were not secure to the wall leaving a gap for pest to enter, spots on wall needed painting and previous nail holes were showin on the wall. Washerand shower had had to be replaced. Was done with rusty shower hear aand dented dryer.
Manager refers to you as "dear" (condensending)
rather than your name. Also, she will lie about t handling your concerns, when in fact she does nothing.
Worse management ever. They do not care about the tenant.
The grounds are immaculate and well maintained and so is the model that is shown. However, it's like a "bait and switch", becasue what you get is nothing like the model
This review is for MAA Glen, Brookhaven, GA
- Sizable units
- Poor management and maintenance
Preferred solution: Price reduction
User's recommendation: I suggest not moving there
Poor Management and quality of units
RE: MAA, Brrokhaven, GA
I moved into one of their luxury apartments and this is what I got:
Rusty Mirror Frame, Ugly Kitchen granite
Bathroom pipes receding from the wall, allowing pest to enter
Shower stall floor with black grout.
The shower head and dryer had to be replaced.
Replaced with a rusty shower head. Replace with a dented dryer
This not what one expects when renting luxury.
After having viewed the model unit which was immaculate immaculate impressive looking, this is notwhat I expected.
It seems like a kind of bait and switch. The inside of the cabinets and drawers didnt look sanitary. (ie, hair in one of the bathroom vanity drawers)
And to add to my disappointment, one staffer said that Ineeded to realize that the apartment had been lived in by others was told, emphatically, nothing would be done about the mirrors and my standards were criticized.
The manager will, untruthfully, make a commiment to look into something or investigate your complaint.
She addresses you as "dear" rather than by you name. That is condensending and unprofessional.
User's recommendation: Closely check unit before signing a lease
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerROACHES
Hello,
Please let them know when they are willing to put there childern at risk for all of the nasty diseases that roaches carry let me know. Not to mention they keep getting in the refrigerator which is putting me and my very small children at risk for Salmonellosis.
At this point I want to know how I can be moved to another unit or be refunded my money so I can go somewhere where me and my children's health isn't put in danger. The roaches are getting into everything and no one sees the since of urgency because they aren't the one having to watch and make sure they're small children haven't just eaten or drank a roach. The corporate office refused to give any money back except $350.
Which isn't enough money to leave the community. I can only transfer.
Cockroaches are suspected carriers of the organisms that cause the following diseases and infections:
Campylobacteriosis.
Cholera.
Dysentery.
Gastroenteritis.
Giardia.
Leprosy.
Listeriosis.
Salmonellosis.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Fraudulent Misrepresentation Intentional Harm to Another
Disgustingly Filthy | Black Mold | Horrid Odor
Frighteningly unhealthy. The leasing agent misrepresented the apartment I rented to an extraordinary degree which I would suggest is fraudulent and with the intent to harm me as I walked into black mold, flees, a horrid odor and a disgusting level of filth.
With no sleep I scrambled to find another location as was reporting to a new job in days and departed within 2 days incurring over a $1000 in additional costs and extraordinary levels of stress. Soulless, irresponsible and despicable. I fear for the health of every MAA tenant irrespective of location and find their leadership clearly is about greed and does not care how they earn it. Just disgraceful.
They also knew I was a person who just survived 6 months of chemo and 90 consecutive days of radiation and I am a senior. They are monsters.
- Fraudulent harmful persons
Preferred solution: $1200 move costs to leave the very next day. If they do not respond I will also hit them for fraud, intent to harm, insane stress on an elderly cancer survivor, and other costs incurred including lawyer, and change of utilities etc...
User's recommendation: Do not move here and do not trust the employees. They are monsters.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInfestation
I received my keys/move in day 9/4/2023. Went inside and noticed that it has an infestation of roaches.
I let the staff know and put in multiple maintenance tickets. They have scheduled pest control for today 9/11/2023. I have yet to see that staff or maintenance made entry into the apartment for treatment and its already past 4:30pm. I have a truck ready to unload but I dont want to because i dont want them to infest my things.
I didnt know I have to live terrified with unknown occupants that dont pay rent. I have plenty of pics and videos let me know if you would like to see them. I emailed them to the property as well. How can staff fix this problem?
Its nasty, unsanitary, and terrifying.
What do you suggest? Can I move to a new property?
- Dirty
Preferred solution: Need the roaches gone or move me out to something cleaner
User's recommendation: To much stress
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMAA is the worst "luxury" complex I have ever had the misfortune of occupying
I have complained to the leasing office and corporate and, based on my feelings from how I've been treated, I can tell they don't care.
Starting from the beginning, after moving in I was told I could not do a check-in list of items that were wrong. When it was suggested to the office they laughed in my face and said they don't do that here.
Flash forward, I was walking my dog and needed to get a bag to pick up their *** A neighbor followed me to my apartment and threatened me. When I went to the office they said oh not again. And then told me to email them and said they would not respond to my email. I filed a police report and when asked, once more, if anything would be done about this person I was told "they're good people". They have stopped their vehicle to watch me and intimidate me as I load my children in and out of my car.
After complaining about an ableist comment made by the "maintenance manager" stating that I wasn't bright enough to use a thermostat I complained to the office and they stated they needed to have a further conversation to prove these were true allegations. The "property manager" then told me I needed to be willing to help myself and she would only help me if I would do so. Whatever that means.
I have contacted corporate and tried to work with the leasing office and, in my opinion, neither care. I completely understand why they have been through so many litigations.
The amount of gaslighting and sheer terror I have had to encounter living here is appalling.
After trying to
- Racist
- Disrespectful
- Ableist
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy does this company still exist?
Why do you allow ableist maintenance managers to work at MAA Shiloh? Why does your community not do a better job to ensure disabled parking spaces are not occupied by people without proper tags?
Why do you not allow your residents to contact the community officer? Why do you not follow the very items the DOJ sued you for in a recent court case?
Preferred solution: Full refund
User's recommendation: Don't rent here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone contact # for maa corporate
I need the number for MAA corporate please provide the number to contact them directly with my questions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I can't find a corporate number for Charlotte Apartment Prooerties
MAA property Chancellor Park in the University Area of Charlotte.Has the worst customer service and have bailed on our move out process by not doing the right thing. They overcharged us for the carpet removal of the entire apartment based upon one room with multiple carpet stains.
The other couple of stains in the hallway area of the second bedroom were easily patchable. I can understand replacing one room, but the entire apartment is another considering we have photos of the carpet when moving out and it looks in great condition still.The office wont respond back to the email sent questioning their findings and they tried to be slick and replace the carpet with in a feed day after instead of responding to our complaint, so we wouldnt have evidence. Luckily we have photos to price they just wanted to put in new carpet at our expense. The carpet was not new when we arrived and the blinds were cheap plastic that would break upon opening and closing ove the course of 2 years.
They charged $60 for blinds that cost no more than $15-$20 at the store which are normal wear and tear. I can understand paying for the replacement of blinds if its reasonable. They are charging us over $1000 to replace the entire apartment and we cant seem to get anyone to listen. They refused to acknowledge our rebuttal to their findings and would not agree to a walkthrough just a couple of days later to go over their findings so that they could prove what they charged us for.
Instead they ignored us and tried to quickly turnover the apartment knowing we had were trying to appeal their decision, but what they didnt know was that we came by while they were trying to do this and took photos of them taking up everything instead of responding to our complaint. We havent heard anything since except that they are sending the bill to collections if we dont pay by May 26. Thats a threat. We need corporate to step in.
We have evidence and may need to get a lawyer and some agency involved with this practice.
We need HELP!! These photos were only after vacuuming and before shampooing.I
Preferred solution: Price reduction
User's recommendation: Take pictures of everything, document everything, hold them accountable when they don’t do repairs and maintenance nor when they don’t follow through.
Totally dissatisfied with my community
My complaints have now led to a lease violation . Wow, seems all about property not the tenant. A shame have to be so upset when trying to reach out for help leads to a violation.
..
User's recommendation: Be careful !
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Property staff emailed me around 5:00 and stated that pest control was still on the property completing service request. It’s now past 7:00pm, business hours are over and still no one from staff or maintenance/pest control company have entered the apartment for treatment.
Don't move in.