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Bad customer service

My knife has a bad Deployment Spring. I have filled out the Warranty section on their website Twice The last time about 2 weeks ago and have not received any emails or phone calls from them. You would think a $300 knife would last more than a year. I understand stuff gets through Quality control sometimes But when you have a product cost that much for what it is you should have a good warranty program. I will not buy anything from them again

User's recommendation: Buy your knives somewhere else.

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ID
#2431171 Review #2431171 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Cannot buy one anywhere online everybody sold out

If you're looking for a Microtech knife online and there is one there I suggest you buy it right then and there because when you come back to look at it it will be gone don't dottle

User's recommendation: Buy it when you see it it might not be there tomorrow.

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ID
#2415633 Review #2415633 is a subjective opinion of poster.
Location
Saint Marys, Georgia

Returned a knife

Many hours and 2 months put into trying to get a refund, still nothing. They are a great wholesale knife maker, but a horrible retailer (Stick to wholesale). At this point they still have my knife and the money.

User's recommendation: DO NOT buy directly from the manufacturer.

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ID
#2311467 Review #2311467 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma

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Verified Reviewer
New Reviewer

Keeps derailing