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NEVER BUY WINDOWS 10 . THEY WANT $ 200.00 FOR IT BUT IT IS CLEARLLY NOT WORTH THE MONEY . ALWAYS GET IT FREE IF AT ALL . THEY CAN GO INTO YOUR COMPUTER ANY TIME THEY WANT AND CHANGE ANY THING THEY WANT . AND THERES IS NOTHING YOU CAN DO TO STOP THEM . WHEN I FIRST GOT WINDOWS 10 IT WAS FARLLY NICE AT BEST BUT NOW ITS *** . EVERY CHANGE THEY MADE MAKES IT WERST AND WERST THERE IS NEVER ANY IMPEROVEMENT . THIS IS THE WERST WIDOWS I,V EVER SEEN IN...
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1.0
I didn't like
  • Disapointed
#1009277
I had a problem with update on my Windows 10 machine. It would not complete. I contacted MS support via chat. The tech asked for remote access and determined windows 10 needed a reinstall via media creator. He was very sure of himself just kept telling me I'd be happy with the results. Well, it didn't work. I contacted MS the next day and had another tech remote in. She tried a few different steps including running scripts and had to upgrade to...
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#1009176
I have had repeated interruptions of service from a site claiming to be you. You cannot get them off the screen I have to shut down my computer, and it can takes 2 re-starts before I have control of my computer. Now, if you have farmed out work to this business, obviously not an english speaking country, I will have to consider some changes. I have been cursed out by a guy there because I said I couldn't afford their service. This pops up when i...
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h.kitchener

h.kitchener Sounds like your machine has been infected by malware/virus. Go to "malwarebytes.com" and download their free version. It is a small program that only runs when you want it to...

#1005548

Short Review for February 07, 2017

#1004272
1.0
Microsoft is the biggest rip off their a bunch of scam artist. Locked me out of my own Xbox account. I have spent over 5000 dollars on downloaded content and now I don't have access to it. I can't Believe a company can be so big and so bad at customer support. There security is bs
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Microsoft Technical Support Review

#1000489
Worst experience ever!!! Talked to 14 people and transferred all over the place and no one would help me fix skype sign in when moving to new computer - I give up - wish I would not have just bought this Surface Pro - MAC next time - what a bunch of clowns
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Microsoft Technical Support Review

#974900
1.6
Hawful service..when you get in touch with a human, they will refer you to their main support webpage..can we agee thay if you need to call, its because the support page was not helping....poor poor service. I have to put one star but for me its closer to zero then 1.
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Microsoft Game Review

#972069
1.0
Redeem the game on my last Xbox one. Bought a new one in the game isn't available to download and wants me to purchase. Called Microsoft support spoke to supervisor who is very rude. Named Jared. Told me I've never redeemed it wouldn't transfer me to another supervisor. Horrible experience
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Got a so called update could not do anything with my computer for over an hour,then it told me the update failed,this happens every month or so,each time my computer becomes useless I never had these problems when I had good software (XP) now i bought (8) then upgraded (that's facetious) to 10 and now continous problems is what I get.The software is easy to use but beware the updates. Not only do they take forever to download,they don't always...
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1.7
I didn't like
  • That it was released before ready with known issues
#995921
Microsoft has destroyed 2 laptops, and two desktops. i bought windows 8 and installed it and have had problems ever since. my windows 7 worked fine together with my office and word program but from the moment i installed the win 8 program it was pure mayhem. Microsoft would continue to provide updates which I stupidly installed . Microsoft stole/wiped out all my photographs and documents. I kept trying to re install win 7 but after I shut down...
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I purchased MS Office but it won't install on my computer for some reason. Contacted MS and their Level 1 tech couldn't fix the problem either. They referred me to a Level 2 tech and he set up a time to contact me..... But he never did, so I set up a new appointment time...... They didn't call then either. The third time, no call as well. Searching on the net you'll find a lot of stories like mine, they put you in a never ending loop and just...
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#991027
I purchased a Microsoft Band 2 for a gift. It turns out to be curse. It worked fine for about 4 months but then it wouldn't charge. My wife called Microsoft and was told to ready the Band for shipment and send it back to Microsoft where it would be evaluated. It would either be repaired or replaced and she would have it back within 8 days. That was in December, about a month and a half ago. Now, many excuses and lies later from Microsoft, the...
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Anonymous

Christine I am having a very similar experience with the band. I sent it back to microsoft and they sent it back to me with a letter stating that the excessive damage was not covered un...

1.7
I liked
  • It worked well for 4 months
I didn't like
  • Lack of honesty
  • Poor quality
  • Lousy customer service
#990785
Thank you for updating my software on Windows Office 10 so that word no longer printed my graphics. This changed my settings, why is a software update changing my print settings. Took 2 hours re-installing my printer, checking for all kinds of problems because you made this change for me. Why would we want the default to be- do not print graphics? We are not the stone age, graphics are a part of most documents today! Now your silly program won't...
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At work I have a clunky dell laptop and docking station, it is not stylish, it is not neat but I can plop it out of its dock and off to a meeting to come back and re-dock and at worst I have to move content onto the other screens, that is it. I bought a Surface 4 Pro for my personal use and I like it a lot, right up to the point of using the docking station, it is terrible, it is inconsistent and this has been noted by many as a problem from...
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Contact Microsoft

Headquarters Address:
Scottsdale Fashion Square Mall7014 E Camelback Rd , Suite#1288 578 The Shops at Mission ViejoMission Viejo, CA 92691
Scottsdale, AZ 85251
Phone:
(800) 865-9408
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Top Rated Products Manufactured by Microsoft

Every time I get in touch with Microsoft about one of their products within 2 days I get a phone call from someone who has an Indian accent telling me that I have a virus on my computer they want me to pay them to remove said non existent virus I believe that Microsoft is giving out consumer phone numbers so our computers can get destroyed by hackers and we have to buy a new computer! They will keep calling you until finally you have to lie and...
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Anonymous

Anonymous This is a fake service that pretends to be Microsoft. If you want to make sure of it just walk into the Microsoft Store. They have service advisers who can help you with any i...