
Unclaimed
Microsoft Office Online Reviews
3
TOTAL REVIEWS
I placed an order Microsoft 365 last year. It automatically renewed. I've attempted to contact Microsoft directly that same day and numerous time since and can't get a refund. I don't need it anymore.
Microsoft has discontinued their 800 phone service reps numbers. You can only contact them via online with no assistance from anyone. It's terrible and I can't get a refund for something I don't need. I can't afford $108.00 at this time.
User's recommendation: Don't use Microsoft online it's a scam.
ID
Location
Balch Springs, Texas
New Reviewer
The webstie is so confusing. All help is only on line.
I need help to determine how to get outlook on my desktop computer. I am a 365 customer. The email comes in on my phone but not my desktop. I need a live person contact to fix this problem. The website and phone tree are just to confusing.!!!!!!
ID
Location
Sacramento, California
Pros
- Total confusion on the website and phone tree
- 365 iworks good except for receiving outlook on desktop
Cons
- Inadequate help by phone to fix a problem
Preferred solution
Deliver product or service ordered
In 2021, Microsoft claimed payment for their 365 Family package from my wife and I separately despite an email warning not to do so. When confronted with this, the subscription was placed on a proper footing, albeit with a few weeks loss of service. On that occasion,...
View full review
ID
Location
Wymondham, England
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Microsoft Office Online