Microsoft 365

this was a 2-3 months ordeal that took a lot of my time 1-i had hundreds of phone calls and emails and very little fup during the 365 subscriptions. very chaotic with so many callers and emails 2-it was really difficult to manage so many files when one cloud bullied you into using it 3-it was very difficult to get rid of 1 cloud and always with the risk of losing data 4-i tried the cloud version and it was very stressful to work with it in the real world since it's based on an internal team and the external world is blocked out. 5-then I tried the standard 365 and found out the 365 office employee customer service went on my Google review to criticize me! it was very confusing and one cs rep said i had 2 months free and then i had 3 months free it was hard to know what is what and i was just in my mind testing the product. But they used my credit card to bully 2 subscriptions on me as a result of the above! 6-then I decided that I can't work with such unethical people and asked to cancel 7-then I found out these idiots opened 2 subscriptions and now they won't allow me to cancel and they won't admit their mistakes!! 8-i was not able to cancel my subscription online when I tried either!! 9-i think these customer service reps are very entitled... can do things on purpose to mess you up. 10. no one took care of the unethical 365 employees who went on Google reviews to complain about me as a client. They took my private info on my file to complain about me on Google reviews!?? Don't bother using such services you never know now who will revenge publicly. 11. The last phone call was on the phone so nothing get recorded on email. He said they refused to cancel my subscriptions since there are 2 cancellations which were caused by their employees in the first place! 12. what a grotesque nightmare. Don't bother just get the free alternatives to Word and other office products. At least there no one will make your life miserable. User's recommendation: there are many word alternatives!