Never received order
Ordered 2 computer monitors. Received confirmation email from Microparts with order number and everything. A month later the monitors never arrived. I've called customer service which is some kind of fake recording that supposidly puts you into a voicemail box that is perpetually full. There are no other options except to go directly to this full mailbox. I have emailed as well and asked for a status report or tracking number and have gotten no response. When I try to go log in to the website it now no longer recognizes my user name so I can't even go see my order on the site.
Sue A Foh
Fairport, New York
Ripped off by Microparts USA
Ordered parts in Sept. and they never shipped. The phone number does NOT ever work. Finally got thru on on-line chat. What a joke. The guy kept saying fill out an RMA. I don't need an RMA. I want my money back. Buyers beware. This is a huge scam. I promised to harrass this guy until I get my money back, and told him I will be calling the attorney generals office, and reporting them to my bank for fraud. Run as fast as you can from this website they are complete liars and *** artists my friends!
San Jose, California
Sent wrong hard drive and demanded return shipping charges
MicropartsUSA.com is the worst. They sent me the wrong hard drive which is of no use to me. I called them to get an RMA number and prepaid return label. The company rep,"Shaun Williams" whose Indian accent was so thick I had to ask him to repeat himself, refused my request that they pay the return shipping. They already charged me almost $20.00 to ship me the wrong drive in the first place. I asked that he transfer me to a supervisor or shipping department but he refused, saying it was "not allowed." My advice....don't buy anything from MicropartsUSA.com
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