Never received order

Ordered 2 computer monitors. Received confirmation email from Microparts with order number and everything. A month later the monitors never arrived. I've called customer service which is some kind of fake recording that supposidly puts you into a voicemail box that is perpetually full. There are no other options except to go directly to this full mailbox. I have emailed as well and asked for a status report or tracking number and have gotten no response. When I try to go log in to the website it now no longer recognizes my user name so I can't even go see my order on the site.
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ID
#385080 Review #385080 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$67
New Reviewer

Ripped off by Microparts USA

Ordered parts in Sept. and they never shipped. The phone number does NOT ever work. Finally got thru on on-line chat. What a joke. The guy kept saying fill out an RMA. I don't need an RMA. I want my money back. Buyers beware. This is a huge scam. I promised to harrass this guy until I get my money back, and told him I will be calling the attorney generals office, and reporting them to my bank for fraud. Run as fast as you can from this website they are complete liars and *** artists my friends!
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ID
#365248 Review #365248 is a subjective opinion of poster.
Location
Fairport, New York
Loss
$98
New Reviewer

Sent wrong hard drive and demanded return shipping charges

MicropartsUSA.com is the worst. They sent me the wrong hard drive which is of no use to me. I called them to get an RMA number and prepaid return label. The company rep,"Shaun Williams" whose Indian accent was so thick I had to ask him to repeat himself, refused my request that they pay the return shipping. They already charged me almost $20.00 to ship me the wrong drive in the first place. I asked that he transfer me to a supervisor or shipping department but he refused, saying it was "not allowed." My advice....don't buy anything from MicropartsUSA.com
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ID
#212043 Review #212043 is a subjective opinion of poster.
Location
San Jose, California

About

Microparts USA Return Policy
To read more: http://www.micropartsusa.com/return-and-restocking.html
Summary

Microparts USA is a supplier of computer hardware, being one of the largest American web-stores that offer memory, hard drives, tape drives, processors, servers, system boards, networking electronics, monitors, printers and other stuff of this kind. The company works with both private and corporative buyers, as well as government and educational institutes, offering discounts and special services for those clients who buy in bulk. Here you can find computers and accessories from all the most known manufacturers, such as IBM, Hitachi, Dell, Fujitsu, Intel,Western Digital, CISCO, QLogic and Toshiba. Microparts’ assortment of details and accessories includes goods for any goals and system configurations, from servers to standard separate desktops or laptops.

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