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BOUGHT 5 KARAOKE PROGRAMS AND MTU WILL NOT LET ME REINSTALL;

Micro Technology Unlimited - BOUGHT 5 KARAOKE PROGRAMS AND MTU WILL NOT LET ME REINSTALL;
Update by user May 27, 2021

They have done nothing but make excuses and then try to compare themselves to Microsoft. They refused to answer complaint with the BBB.

Original review posted by user Apr 27, 2021
My computer went down and had to reset to factory default and lost all programs. Asked MTU to send me new codes to reinstall and they refused unless I bought upgrades. I paid $ 424.97 for 5 programs and now can not use since MTU refuses. I don't need their upgrades and they're only bug fixes to flawed programs which I didn't need to run the programs. This was just a forced sham to get more money. I have a windows 10 operating system on HP computer. They claim that the older programs are no longer compatible but that is bunk. Contacted them several times via email and text and they said they refuse to do business with anyone who bad mouths them and basically to take a hike. So now I'm out $ 400.00 for programs fully paid for. This could have been easily resolved by allowing me to reload what was paid for with new pass words. I have no doubt that there are many customers with the identical same problem with MTU. It's all about milking the customer for more money. This nears extortion.

User's recommendation: DO NOT BUY ANY KARAOKE PRODUCTS FROM MTU.

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ID
#2523854 Review #2523854 is a subjective opinion of poster.
Pros
  • Good for operating karaoke shows
Cons
  • Are running a sham upgrades to force additional payments
Loss
$425
Preferred solution
Deliver product or service ordered

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