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Verified Reviewer
New Reviewer

Excessive wait for withdrawals

You have to wait 48+ hours for them to even start to process your withdrawal which is ridiculous. People should be able to get their winnings as fast as they get their payment. The wait time is because they anticipate that the customer will go back within those 48+ hours and cancel their withdrawal only to gamble and lose their winnings making it so the michigan lottery gets their money back. It's predatory and nefarious.

User's recommendation: Boycott the Michigan lottery and try the online casinos. The odds are better and Bet MGM will process your withdrawal within 1 hour as opposed to 48+.

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ID
#3939687 Review #3939687 is a subjective opinion of poster.
Cons
  • System is righed and should be investigated
Preferred solution
I would like to get my winnings.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Games has Glitches and they mysteriously speed up more after landing in a prize nor able to retrieve deposit bonuses still after speaking with customer service a few times .... I am a paying customer

Save your money find a more honorable site. Michigan lottery isn't what it use to be they have gotten dirty as the rest

User's recommendation: Run.

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ID
#3893116 Review #3893116 is a subjective opinion of poster.
Cons
  • None cant get a fair chance
Preferred solution
Compensation for spin the win not only has it done it once but 3 times It has a glitch and when it landed on $100 store lottery coupon it spead up. the issue isn't resolved and it also will not never let me claim my bonus deposit.what happen to pair play
New Reviewer

Questions about tickets

I have a number of the diamond riches tickets that aren't winners. I can't get the mobile ticket scanner app to work so I have no way to get into the second chance drawing
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ID
#3849320 Review #3849320 is a subjective opinion of poster.
Location
Lansing, Michigan
Preferred solution
Deliver product or service ordered
New Reviewer

Complaint

I have not received my winnings yet It is Thursday and I asked for my cash out on last Friday I think its ridiculous that theyre so quick to take our money but not so quick to give it back when we win I have given been given several different answers from different customer service reps for Michigan lottery as to when it will be available for me to withdraw it I am pissed

User's recommendation: Don’t trust What the customer service rep tells you because they don’t know ***.

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ID
#3523440 Review #3523440 is a subjective opinion of poster.
Preferred solution
The correct answer

I won online

That I won $300 I didn't have no ID I've been using your website for over a year now I had a birth certificate I would hold it up with my hands showing in my face showing they still wouldn't do it I feel that's unacceptable I feel like you guys don't want to give up no money that people put in you don't want to give back
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ID
#3475691 Review #3475691 is a subjective opinion of poster.
Location
Southfield, Michigan
Loss
$125
Preferred solution
Full refund

I won online

That I didn't have no ID and that I only had a birth certificate and they still wouldn't do it with a picture of me holding it with both of my hands I spend a lot of money on with you guys and I feel that you guys are very unfair with me I feel that I I deserve some type of free winnings.
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ID
#3475676 Review #3475676 is a subjective opinion of poster.
Location
Southfield, Michigan

Terrible or Non-Existant Customer Service!!

Michigan Lottery - Terrible or Non-Existant Customer Service!!
Beware of playing online games on Michigan Lottery's website. That is, if you want to get paid for your winnings. You won't be getting the money anytime soon. I've won money on the site playing the online scratch offs over two weeks ago, and they have yet to pay me my winnings. Numerous calls to their customer support go unanswered. The web chat customer support is a joke, no one there either and no replies. They do not care! Michigan Lottery is seemingly acting like a fraudulent company with these types of behaviors. Hopefully they will be investigated.

User's recommendation: Ran by a bunch of monkeys and apes! Avoid!

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ID
#2390840 Review #2390840 is a subjective opinion of poster.
Location
Dearborn, Michigan

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