Michael Stars
Michael Stars Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Michael Stars has a 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Many request a refund and report billing errors, delivery failures, and limited customer service; price level is reported as high.
Key Takeaways for Future Customers
- Michael Stars reviews indicate attractive clothing but recurring problems with orders and returns.
- Expect difficulty reaching a human; plan for possible refund disputes and delayed delivery.
- Keep order records and receipts if you need to pursue a refund or return.
Negative Feedback / Risk Areas
- Customers report being charged for items not delivered and billing errors.
- Lack of phone support and reliance on an AI bot prevents effective customer service.
- Returns are described as difficult; many ask for a refund and report no return labels or price adjustments.
Positive Feedback
Reviewers note cute, decent, and nice clothing when orders arrive.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Michael Stars has a 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Many request a refund and report billing errors, delivery failures, and limited customer service; price level is reported as high.
Key Takeaways for Future Customers
- Michael Stars reviews indicate attractive clothing but recurring problems with orders and returns.
- Expect difficulty reaching a human; plan for possible refund disputes and delayed delivery.
- Keep order records and receipts if you need to pursue a refund or return.
Negative Feedback / Risk Areas
- Customers report being charged for items not delivered and billing errors.
- Lack of phone support and reliance on an AI bot prevents effective customer service.
- Returns are described as difficult; many ask for a refund and report no return labels or price adjustments.
Positive Feedback
Reviewers note cute, decent, and nice clothing when orders arrive.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gaithersburg, Maryland
Billing error
The company has charged for items that have not been sent. We cannot get through to customer service.
We are owed money and do not know where to turn.
Do not order anything from this company. The clothing might be nice, but it will not arrive and you will be charged anyway.
- Decent clothes
- Charge for clothes
- No customer service other than a useless ai bot
- But do not deliver them
Preferred solution: Full refund
User's recommendation: Avoid this company.
Livingston, New Jersey
AndeI need to speak to a. Representative ehy fo i get raegets phone
- - Customer unable to reach support after two days.
- - Wants to return items and receive a label via email, text, or mail.
Answer my phone call. I've been trying to reach somebody to speak to for two days and many hours.
I want to simply say I'm a customer. I have always bought online from Michael Stars, and this time I'm not satisfied. I won't be using Michael Stars anymore, but I want to return something and I can't do it.
I can't get a label. Please send me a label either by email, text, or to my address, which you have.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to make a simple return
They're making the return almost impossible. I was going to make more purchases, afraid to take a chance.
Not pleasant or easy to deal with. They never sent a receipt or return label.
Preferred solution: Full refund
User's recommendation: I don’t recommend ordering from there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtremely poor policies and customer service (none)
- - Delivered in 9 business days; items were 30% off on arrival.
- - No price adjustments, tax error, and canceled order via email; no phone support.
I placed an order on 7/29/25 and it arrived on 8/11/25. By the time my order arrived (9 business days), all of the items I purchased were 30% off.
I contacted customer service and I was told they don't do price adjustments; I can re-buy the items and send the others back. That is ridiculous and wasteful. Any other retailer in which this has happened has credited me the difference. Given the fact that I do like their clothing, I then purchased 2 more items at the sale price and then was erroneously charged sales tax (clothing is non-taxable in NJ).
When I emailed them to correct it, they canceled my order. No explanation that they would reorder or correct. They are the worst. And everything is done via email.
There is no customer service number. I hope they go out of business.
- Nice clothing
- No price adjustment policy or phone number
Preferred solution: Price reduction
User's recommendation: DO NOT BUY FROM MICHAEL STARS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pueblo, Colorado
Resolved: There is no way to contact the company for just a simple question or to report that I have not received my package yet. I find this unacceptable.
- - I cannot reach support to ask a question.
- - Chat asks to join an app and pay.
- - Email says delivered, but sweater not received.
Company fixed the issue and I have been provided with apology.
I am not willing to do this. I just wanted to ask a human a question. Subsequently, I received an email saying that this has been delivered, but I have not received the sweater I purchased as of yet. I have no one to call and I do not know how to chat properly with this company.
If anybody wanted to call me my telephone number is 310-600-****. Thank you in advance for reading this , Dana Ostrow
- Cute clothing
- No telephone number to ask a question or report a delivery not received
Preferred solution: Deliver product or service ordered
User's recommendation: Expect ZERO customer service
New York, New York
Recent order wrong address
I need you to STOP that order!!!
It is going to the wrong address
Please call me 914584****
I need to speak with a person!
Thank you
User's recommendation: We need a phone number that people answer otherwise ordering without customer service is too frustrating
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Daytona Beach Shores, Florida
Problem with returning item on site
- - The return site does not recognize my zip code.
- - It won't let me continue after entering information.
- - Amazon Pay cannot locate the order.
I have tried to make return on return site. It does not recognize my zip code although it is correct on the delivered package.
After I put in all information, address, etc. it will not allow me to continue and complete the return for the label.
Furthermore, amazon pay cannot locate the order, although it appears on amazon pay.
- Now
- Not customer friendly
Preferred solution: Full refund
User's recommendation: Don’t order online unless you are positive regarding the item….sure of the fit.
Morrisville, Pennsylvania
Problem with returning item on site
Ive been trying to have contact with someone who can help me with a return. The website is not letting me finish, saying my zip code is wrong, etc. Please help.
User's recommendation: Buy elsewhere
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