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Michael Stars

Michael Stars

www.michaelstars.com
What is your customer experience with Michael Stars?

Michael Stars Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Michael Stars has 2.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Cute clothing, Now.
    Cons: No telephone number to ask a question or report a delivery not received, Not customer friendly.

  • Recent recommendations regarding this business are as follows: "Expect ZERO customer service", "We need a phone number that people answer otherwise ordering without customer service is too frustrating", "Buy elsewhere", "Don’t order online unless you are positive regarding the item….sure of the fit.".

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Resolved
Dana O Dlp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pueblo, Colorado

Resolved: There is no way to contact the company for just a simple question or to report that I have not received my package yet. I find this unacceptable.

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Updated by user Dec 19, 2024

Company fixed the issue and I have been provided with apology.

Original review Nov 18, 2024
I was trying to make a purchase online and just ask a question but was unable to reach a customer service representative. I tried the chat, but they wanted me to join some particular app and pay money just to ask a question.

I am not willing to do this. I just wanted to ask a human a question. Subsequently, I received an email saying that this has been delivered, but I have not received the sweater I purchased as of yet. I have no one to call and I do not know how to chat properly with this company.

If anybody wanted to call me my telephone number is 310-600-****. Thank you in advance for reading this , Dana Ostrow
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Pros:
  • Cute clothing
Cons:
  • No telephone number to ask a question or report a delivery not received

Preferred solution: Deliver product or service ordered

User's recommendation: Expect ZERO customer service

Anonymous
map-marker New York, New York

Recent order wrong address

I need you to STOP that order!!!

It is going to the wrong address

Please call me 914584****

I need to speak with a person!

Thank you

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User's recommendation: We need a phone number that people answer otherwise ordering without customer service is too frustrating

Anonymous
map-marker Morrisville, Pennsylvania

Problem with returning item on site

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Ive been trying to have contact with someone who can help me with a return. The website is not letting me finish, saying my zip code is wrong, etc. Please help.

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User's recommendation: Buy elsewhere

Barbara W Jas

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Daytona Beach Shores, Florida

Problem with returning item on site

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Contains 2 confidential files for company representatives

I have tried to make return on return site. It does not recognize my zip code although it is correct on the delivered package.

After I put in all information, address, etc. it will not allow me to continue and complete the return for the label.

Furthermore, amazon pay cannot locate the order, although it appears on amazon pay.

View full review
Loss:
$62
Pros:
  • Now
Cons:
  • Not customer friendly

Preferred solution: Full refund

User's recommendation: Don’t order online unless you are positive regarding the item….sure of the fit.

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