Michael Hill
Michael Hill Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Michael Hill has a 1.7 star rating from 2 reviews and overall consumer sentiment is negative, with customers calling products poor quality and service unsatisfactory.
Key Takeaways for Future Customers
- Michael Hill reviews often mention high prices and disappointing value.
- Expect possible exchanges or refunds delays and to escalate for resolution.
- Customer service experiences can be inconsistent and sometimes rude.
Negative Feedback / Risk Areas
- Repeated Michael Hill customer complaints about product quality and broken jewelry.
- Issues with refunds, exchanges, and slow repair turnaround.
- Poor handling by store staff and dissatisfaction with discounts and special offers.
Positive Feedback
There are no clear positive points in the provided reviews; consumers report low satisfaction despite repairs offered.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Michael Hill has a 1.7 star rating from 2 reviews and overall consumer sentiment is negative, with customers calling products poor quality and service unsatisfactory.
Key Takeaways for Future Customers
- Michael Hill reviews often mention high prices and disappointing value.
- Expect possible exchanges or refunds delays and to escalate for resolution.
- Customer service experiences can be inconsistent and sometimes rude.
Negative Feedback / Risk Areas
- Repeated Michael Hill customer complaints about product quality and broken jewelry.
- Issues with refunds, exchanges, and slow repair turnaround.
- Poor handling by store staff and dissatisfaction with discounts and special offers.
Positive Feedback
There are no clear positive points in the provided reviews; consumers report low satisfaction despite repairs offered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
Supporter |
Edmonton, Alberta
Resolved: Exchange or refund issues.
- - Bracelet broke within a month and was repaired; clasp failed.
- - Staff were rude and said no warranty after one month; I will talk to Micheal Hill's manager.
Today I was met with a much nicer professional and the issue has been resolved.
Snapped in two. So he took it to the store and they sent it away to get fixed. It took a while like 3 weeks to return. Then as the lady was showing him the fix..and the clasp broke.
So they sent it away again. I finally got it back and it fell off my wrist , into my purse luckily, but I have had enough. The other day we took it back to exchange and the lady was rude and with out even checking any thing, she barkedafter one month no warranty. She did not let us tell her our story or any thing.
I am going to Micheal Hill tomorrow to talk to the manager. I will let you know what happens.
- Closed minded rude staff
- Customer does not come first
Preferred solution: Just to exchange the bracelet for a ring.
User's recommendation: Don’t buy any thing there it’s cheaply made and it’s buyer be ware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality, bad customer service
- - Stay away from this store due to poor-quality jewelry.
- - Jewelry is overpriced.
- - Customer service is rude.
- - Refunds are not available if you change your mind.
Stay away from this store, they sell poor quality, worn jewelry, overpriced, rude customer service, what you get will not worth the money and you will never get your money back if you change your mind
Preferred solution: Full refund
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