Miami Valley Gaming
Miami Valley Gaming Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Miami Valley Gaming has a 2.8 star rating based on 2 customer reviews. Consumers are mostly neutral and recent Miami Valley Gaming reviews mention mixed experiences and service response issues.
Key Takeaways for Future Customers
- Expect mixed service; reach out early about lost items and promotions.
- Customer service contact can be slow; try on-site security if needed.
- Check promo and gift card balances before visiting to avoid surprises.
Negative Feedback / Risk Areas
- Frequent customer complaints about lack of phone response and corporate follow-up.
- Reports of lost wallet handling and disputed gift card balances.
- Website unclear about event charges and promotions.
Positive Feedback
Security staff received praise for helpfulness when contacted directly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Miami Valley Gaming has a 2.8 star rating based on 2 customer reviews. Consumers are mostly neutral and recent Miami Valley Gaming reviews mention mixed experiences and service response issues.
Key Takeaways for Future Customers
- Expect mixed service; reach out early about lost items and promotions.
- Customer service contact can be slow; try on-site security if needed.
- Check promo and gift card balances before visiting to avoid surprises.
Negative Feedback / Risk Areas
- Frequent customer complaints about lack of phone response and corporate follow-up.
- Reports of lost wallet handling and disputed gift card balances.
- Website unclear about event charges and promotions.
Positive Feedback
Security staff received praise for helpfulness when contacted directly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost wallet
- - Linda Thiery lost a black/grey Coach wallet at the casino yesterday; asks if it was turned in; contents: Cash App, Wells Fargo card and Walmart card.
I wasnt able to speak with anyone! My name is Linda Thiery and I was at the casino yesterday early afternoon and my wallet was lost there, and I know it had to be there since I went no where else and had the wallet because I used way debit card from it.
Could someone please check and see if it was turned in. Its a black and grey Coach wallet( I believe its a knock off of coach. I have several different things in it but the cards would be a Cash App card ( white with flowers, a Wells Fargo bank debit card, a subway card, also a food card, and a Walmart gift card.. thank kyou for checking on it !
I truly dont understand why your facility doesnt have a number to call and speak to a real person . My phone is (253) 298-****
User's recommendation: Don’t lose your purse or wallet!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cincinnati, Ohio
Resolved: Id like corporate to contact me about how an employee treated me at the Casino today.
I wouldn't say it was really resolved , but I am choosing to try to be positive that I have no more bad experiences and realize the people who work there do have a tough job and everyone has a bad day here and there. Try to speak with the main managers and try to be calm and if things don't get better there than find somewhere else to gamble.
I want to speak with corporate and some of the owners about how I was recently treated today by one of the employees there.
Just wondered why I used to get promotions.. I...
- - Promotions not on my card after months away.
- - I visited yesterday; nothing on my card, and I may rethink visiting from Cincinnati.
Just wondered why I used to get promotions.. I know I haven't been there in a couple of months due to illness and injury but went there yesterday and nothing was on my card..I also know you need to play to get money and food..but things happen.
Used to be my favorite Casino but I will think twice about coming there now since I drive fro Cincinnati. Mary Ann Hobing
Mason, Ohio
Info on entertainment
- - Unclear if entertainment has an extra cost.
- - The main number rang unanswered; security was very helpful.
- - Website lacks clarity on this.
Trying to determine if there is an additional cost for the entertainment. Nothing on the website makes this clear.
Tried to call the main number and got no answer. Mistakenly called security but the person that answered was extremely helpful.
Kudos to them. Negatives for your website
Not very good because she basically called me a lier
I had 100 dollars on my gift card never used it and she said there was only 20 dollars on it when there is a 100 they didn't give me a recent at the casino
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