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Miami Industrial Sewing Machines And Supply

Miami Industrial Sewing Machines And Supply

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1.0 out of 5
1 rated review
1.0
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1 rated review | Is this your business?
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Miami Industrial Sewing Machines And Supply Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Miami Industrial Sewing Machines And Supply has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution

  • Pros: Initial sales service.
    Cons: Not reliable, Poor warranty service.

  • Recent recommendations regarding this business are as follows: "Avoid this web retailer for sewing equipment.".

scott b Jtz

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 Verified Reviewer

DISAPPOINTED/DISSATISFIED CUSTOMER

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1.0

DBA Florida Sewing Machines.

I was a retail customer, and they sold me a used PFAFF.

They told me there would be no problem with parts, ok.

What they did not tell me is that finding someone to service these machines is absolutely impossible.

I had problems the first month of operation within the warranty period.

I live in Jacksonville, FL, the largest city by area and population in the State, and I still could not find anyone that would repair issues with the bobbin and timing.

I am mechanically inclined, and I could not fix it even with the service and parts manual, and web advice.

Even a sail/leather/canvas tailor could not fix it whom I contacted (who had used several PFAFF machines before).

I told FSM I wanted to return the machine, which I was going to have to drive it back to Miami.

There would be a $250 return fee (25%), which I reluctantly agreed to, but they still would not take the machine back.

BOTTOM LINE: DON'T BUY AN OLDER SEWING MACHINE. MIAMI INDUSTRIAL SEWING/FLORIDA SEWING MACHINES SELLS ONLY USED AND OLDER MACHINES. YOU WILL BE DISAPPOINTED!!!

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Loss:
$1000
Pros:
  • Initial sales service
Cons:
  • Not reliable
  • Poor warranty service

Preferred solution: Full refund

User's recommendation: Avoid this web retailer for sewing equipment.

Comment
Helpful
Evanna Tsh
map-marker Cleveland, Ohio

Item not as advertised.

Subject: 3 step sewing machine

I purchased a 3 step walking foot industrial sewing machine only to find out it

does not have a three step cam included. The owner will argue that it does have

a three step cam. I have since called other professional sewing machine

companies and they are assuring me that I am using the correct terminology.

What Miami Sewing Machine sold me is a three point (2 step) machine. To verify

this you can call Sailrite @ 1 80* 348-**** or Toledo Sewing Machine @ 886

362-****.

The gentleman there will only argue and not help me to rectify this problem.

I am open to any means to rectify this problem. I need to get sewing.

Thank You,

Rod Troyer

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Loss:
$125
Comment
1
1 comment
Guest

We bought three machines from Itzak at miami sewing machine for $5500 USD total not including shipping. He went from very polite and friendly proir to my wiring him $5500 USD to short tempered, abrupt and combative (my mistake for paying him but I have bought many machines in the trade and never ever had any problems with sewing machine dealers).

None of the Machines were exactly as promised/none were ready to use. They are all unusable still and they still sit now in our shop among 20 working machines. Called politely & emailed politely to thank him again & diplomatically ask about buying missing/ additional pieces, thinking we could simply buy pieces from him and be guided through install to rectify any issues.

Was told to never call again that I was annoying him and that he would never sell us the parts we needed to get the machines working. Heard him get in a shouting match and police in the background when I was holding on the phone.

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Chelsia Lnp
map-marker Rochester, New York

Miami Industrial Sewing Machines & Supply Corp.

This sewing machine store is located by Wal-mart off of 163rd st. in North Miami.

First of all the place is disgusting, cramped, and smelly. This is a case of hoarding at its best, there are machines everywhere and you can barely walk around to look at them. The associates in the front of the store have no knowledge of machines and are unhelpful in any way.

The only people who can help are the mechanics who can barely speak English or the owner who yells at people for no reason and is extremely arrogant, sexist, senile, and rude.

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Comment
4
18 comments
Guest

Love my machine, she is truely everything I had hoped for A+++++

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Guest
reply icon Replying to comment of Guest-497152

The owner Itzhak has passed away. What is left is a competent team with a positive attitude. Many rules have been changed meanwhile and pricing and service adapted to the competition.

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Guest

TERRIBLE EXPERIENCE FROM THIS DEALER. WISH I HAD NOT BEEN SO DESPERATE FOR A MACHINE, BUT I TRIED TO IGNORE MY INSTINCTS THAT BUYING FROM THIS DEALER MIGHT NOT BE A GOOD THING.

AWFUL STORE POLICY - NO RETURNS, 30 GUARANTEE (EVEN ON NEW EQUIPMENT) 3% CHARGE FOR USING A CREDIT CARD ...

NO PARTS LIST FOR EQUIPMENT, PARTS MISSING, $300 SHIPPING CHARGE ...JUST TERRIBLE. BUYER BEWARE!

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Guest
reply icon Replying to comment of Reesa Ajj

The owner Itzhak has passed away. What is left is a competent team with a positive attitude. Many rules have been changed meanwhile and pricing and service adapted to the competition.

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Reesa Ajj

Stay away from this place, the owner, Itzhak Erez, is the biggest thief to walk the face the earth, all he sells is junk, and will switch out the junk you agreed to buy for bigger junk when he ships to you. Do yourself a favor before buying anything from these thieves, and just do a little research on the internet, and make a few phone calls, ask about Itzhak at Miami Sewing

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Guest
reply icon Replying to comment of Guest-625013

The owner Itzhak has passed away. What is left is a competent team with a positive attitude. Many rules have been changed meanwhile and pricing and service adapted to the competition.

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Guest

This is likely one of the worst dealers in the business anywhere. His prices are 200-400% over the going rates by other dealers.

Itzhak, the owner, is rude, discourteous and bullying. They have cheap quality parts, accessories. Anything good he charges way beyond what the machine is worth. The owner is deceptive and masks his competence through absolute arrogance and condenscension towards customers.

If the BBB learned about their operations, they would likely turn them away. Buyer Beware. A 3% surcharge for a credit card? Who does this?

No return policy? More proof that what he sells is inferior quality because he won't stand behind his products.

Cheap Chinese parts at premium prices???! I won't be coming back and I certainly won't be recommending this place.

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Guest

I received good professional service from Stephen at Miami Industrial Sewing Machines & Supply Corp.

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Guest

Miami Sewing has great prices, that is why they charge for every little thing because they operate on a tight margin. They sell mostly to the trade and everything is wholesale prices.

The Boss there is very direct but he treated me very fairly. I would recommend this place, just know what you want before you go there, don't negotiate prices because they are already the lowest and they don't discount.

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Guest

The owner Itzhak has passed away. What is left is a competent team with a positive attitude. Many rules have been changed meanwhile and pricing and service adapted to the competition.

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Guest

Great machine, pleasure doing business here !!

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Guest

Great little machine. Fast Shipping. Thanks!

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Guest

Machine was as described and was shipped speedily. Clean, well oiled. ,)

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Guest

A plus plus seller, super speedy shipping

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Guest
reply icon Replying to comment of Guest-835921

The owner Itzhak has passed away. What is left is a competent team with a positive attitude. Many rules have been changed meanwhile and pricing and service adapted to the competition.

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Guest

I had the same experience with Itzak over the phone.

He was very arrogant, and rude would be putting in mildly.

I just ended up hanging up the phone in his face, as verbally abusive would be a better way to put it.

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Guest
reply icon Replying to comment of Guest-875132

The owner Itzhak has passed away. What is left is a competent team with a positive attitude. Many rules have been changed meanwhile and pricing and service adapted to the competition.

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Guest

I had the same problem with Itzak over the phone.He was very arrogant, sold us a machine that does not work calling us all kinds of names & will not take the machine back

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