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Mi Cocina

Mi Cocina Reviews

www.micocina.com
What is your customer experience with Mi Cocina?

Mi Cocina Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mi Cocina has a 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral and rating distribution shows 50% unfavorable and 50% positive. Reviewers value customer service and discounts; price level reported as medium.

Key Takeaways for Future Customers

  • Check Mi Cocina reviews for mixed experiences before visiting.
  • Expect medium price level and attention to customer service and discounts.

Negative Feedback / Risk Areas

  • Recurring customer complaints about poor local management and rude staff.
  • Difficulty reaching someone by phone and frustration with contact process.

Positive Feedback

Some reviews praise two employees for excellent service and customers want to recognize staff.

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Stacy A Elm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very good, suddenly horribe

AI Highlights
  • - Praises two employees for a great experience.
  • - Seeks recognition but cannot reach anyone; spent over an hour, left a voicemail, and got a form.

This is absolutely the craziest, most unprofessional situation I've EVER encountered. That's saying ALOT considering I am a customer service mgr.

I actually had a lovely experience with 2 of your employees... so much so that I'm writing our local newspaper to give them a shout out.

The situation was simply too detailed to share in writing yet I desperately wanted these 2 stellar folks to receive recognition... I have tried- unsuccessfully to simply TALK to someone. But your system makes it impossible to do so.

I have NOW spent over an hour TRYING to do a good thing... I've even left a voicemail.

I explained my situation was too involved to communicate through a text.

Thinking surely(!!) I would get a call back after all the time I put in trying to do something positive for your team, I receive THIS form... I've never seen anything like this.

User's recommendation: Make it feesible to get DIRECTLY in touch with comments

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Stacy A Elm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Irving, Texas

Major compliment for 2 employees

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AI Highlights
  • - Customer had a great experience and wants to recognize two employees with an attaboy; story isn't shareable in writing and they want a phone call.

You actually have a customer here that had a wonderful experience and all I am TRYING to do is to share my happiness with someone so that these 2 stellar employees can get an attaboy.

It is too long of a story to share in writing. Is there RLY not someone that will make time to have an actual phone conversation?

User's recommendation: See above!!!!!!

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Joy N Epi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Worth, Texas

Bad service

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Awful location and management at alliance.

Never will go back to that location, bad business, rude..never fixed issue and pretend to help.

Loss:
$266
Cons:
  • Awful

Preferred solution: Full refund

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