
MGM Springfield
mgmspringfield.mgmresorts.com
MGM Springfield Overview
MGM Springfield has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Brian c Ugl
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUrgent for security manager
Updated by user Oct 07, 2023
no one will talk to me from mgm
Original review Sep 30, 2023
i would like to talk with the security manager about a situation i had on 9/30/2023. Please can the head of security for the casino contact me for an urgent matter. 860 553 ****
Preferred solution: Apology
Jeff L Vio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOnline gaming account was closed
I had opened an account online for Massachusetts betting . When I submitted the necessary documents required (license and bank card ) I later realised that I inadvertently used my husbands bank card which is a joint account on our bank account. I called and explained my situation. I was told to resend the license front and debit card front and back with the name Christine Lavoie . Documents were uploaded and successful. A few days later I tried once again to log in . It kept stating to call customer service . When I finally spoke to a live person they said the account was closed and the $470 in the account had been confiscated . I did not do anything fraudulent but rather an error in the bank card used . Can we please have this resolved and the money redeposited so I can continue online betting . Thank you
Loss:
$470
Preferred solution: Full refund
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MGM Springfield