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mezeh

mezeh Reviews

mezeh.com
What is your customer experience with mezeh?

mezeh Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

mezeh reviews show a 1.2 star rating from 2 customers; consumers are mostly dissatisfied. Customers praise the vegetarian food but report high prices, poor customer service, and refund problems.

Key Takeaways for Future Customers

  • Expect good vegetarian options but prepare for potential customer service delays and refund disputes.
  • Check current offers and rewards before ordering due to reported issues with discounts and mobile orders.

Negative Feedback / Risk Areas

  • Repeated mezeh customer complaints mention unresponsive customer service and difficulty reaching a human.
  • Reports of refused refunds, spilled orders from poor packaging, and management/staffing problems at locations.

Positive Feedback

Vegetarian food quality is noted as a strength despite service and pricing concerns.

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Rahel A Kht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer service

AI Highlights
  • - Poor service at Mezah Fair Oaks Mall; food touched with a finger.
  • - Lid not closed properly caused a spill at home; refund requested.

I was at Mezah at Fair Oaks Mall today for lunch. I was treated pretty badly.

The lady who served me touched my food with her finger, and I asked her to make me a new one. She replied by saying, 'OK, OK,' but refused to do so. After a few conversations with her, she made me another one with an attitude and bad facial expressions. Then I asked for a manager and explained to him.

He said he would talk to her but never apologized to me. After I got home, my food spilled because the lid was not closed properly.

I had a terrible experience. I need to get refunded for my order.

Loss:
$17
Pros:
  • Good vegetarian food
Cons:
  • Bad customer service

Preferred solution: Full refund

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Jerre Wwy

Need to speak to a human

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AI Highlights
  • - Cannot reach a human to speak.
  • - At the store, Rosie the computer answers questions but no human.
  • - Corporate: five messages left, no human.

I cannot for the life of me get a human to speak. If you call the store a computer named Rosie answers your questions, but never connecting to a human when you call corporate you get an answering machine left five messages never to speak to human sent three emails never an answer never a human. If you ever have a problem with this company, good luck getting it solved

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Anonymous
map-marker Dunkirk, Maryland

Complaintwhere is my refund

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AI Highlights
  • - Disputing with my bank for 20 days and requesting refunds.
  • - Bank of America can be fought; service is incompetent.
  • - Mall store did nothing.

It's been 20 days I will just dispute with my bank at this point

You can fight with bank of america

Whey you day you refund someone please do it

The level of incompetency is through the roof.

You store at the mall in pg said they could do nothing

I call the customer service # and they are just as incompetent

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Anonymous
map-marker Washington, District Of Columbia

Closed store

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Still didnt get answer about my issue

I gave online mobile order with using reward but store was closed

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Sherry S Urr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jack Jouett, Virginia

Complaint

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AI Highlights
  • - Onboarding was terrible.
  • - Management was nonexistent.
  • - Two December shifts are unpaid.
  • - Management hasn’t responded.
  • - Do not work here.

my daughter worked at charlottesville location For several months. she had a terrible onboarding experience and management was nonexistent.

she still has 2 shifts that are unpaid from December.

she and I have reached out to local and corporate mgt team without response. DO NOT WORK HERE!

Preferred solution: my daughter needs to get paid

User's recommendation: Terrible Employer

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