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Cold/Overcooked Pancakes

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Mexican Sugar Restaurant - Cold/Overcooked Pancakes
I always order the same thing, and each time I get the same cold/overcooked result. Obviously cooking pancakes is a daunting task in the kitchen. I simply would like to know is it the product/ brand of pancake or the chef thats keeping me from enjoying the vanilla cinnamon pancakes. Im very disappointed that I have bring it to someone attention.
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User's recommendation: The pancakes looks pretty. Check for a moisten battered pancakes and ask for them not to be overcooked because the flavor and texture gets lost.

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