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Stole my car and money!

Metropolitan Discount Towing - Stole my car and money!
Metropolitan Discount Towing - Stole my car and money!
This company towed my car from right outside of my home, saying they are contracted by my HOA. There are no signs up, I have lived here over a year and have never had an issue with towing. There were signs up months ago that have been taken down; I have attached a photo of the empty sign post. The only way I found my car was because I reported it stolen and the police found it! MDTS told me on the phone that it would be $175 to get my car out, I arrive the next morning (they towed it on a Saturday evening!) and they said it would be $225. They told me that I was given the wrong information on the phone and it was actually $225. No apology, further explanation, or discussion. No $225, no car. Oh and it was cash only, so I had to search for an ATM in order to pay the ransom for my car. Unbelievable.
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ID
#592265 Review #592265 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$225
Preferred solution
Full refund

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