Metropolitan Discount Towing and Recovery Service Reviews
400 CLAIMED LOSSES
2 TOTAL REVIEWS
Stole my car and money!
This company towed my car from right outside of my home, saying they are contracted by my HOA. There are no signs up, I have lived here over a year and have never had an issue with towing. There were signs up months ago that have been taken down; I have attached a photo of the empty sign post. The only way I found my car was because I reported it stolen and the police found it! MDTS told me on the phone that it would be $175 to get my car out, I arrive the next morning (they towed it on a Saturday evening!) and they said it would be $225. They told me that I was given the wrong information on the phone and it was actually $225. No apology, further explanation, or discussion. No $225, no car. Oh and it was cash only, so I had to search for an ATM in order to pay the ransom for my car. Unbelievable.
Reason of review
Poor customer service
Took My Money and My Vehicle
Metropolitan Discount Towing & Recovery Service towed my vehicle from a parking lot. They followed me to my location in their tow truck so they could receive payment without having to tow the vehicle to their lot. I paid the money. During this time, the vendor and I had an argument. The vendor then proceeded to take my money and drive away with my vehicle. In essence, the vendor had, at that point, stolen my vehicle. The police were called and the vehicle was returned. The business practices of "hawking" is highly dubious, as is charging $175.00 for 10 minutes of work. Finally, theft of property is the least acceptable of all these actions. The vendor's contact information is: Metropolitan Discount Towing & Recovery Service 4110 Suit Rd. Lot #2 Forestvile, MD 20747 240-619-****.
College Park, Maryland
Reason of review
Not as described/ advertised
Change their dubious practices
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