
Metrolink
Metrolink Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Metrolink has 1.7 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "To avoid being stranded, be quiet, saying absolutely nothing that would antagonize the conductors.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Metrolink has 1.7 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "To avoid being stranded, be quiet, saying absolutely nothing that would antagonize the conductors.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Conductor Craig
I am a full-time student at Chapman University, and I take the Orange
County train to Union Station. When I showed conductor Craig my
Access card, along with the Orange County Access letter, he told me
I was not authorized to ride the train, for I am required/mandated to
purchase a ticket.
He stated he would allow me to ride to Union Station--this one-time only, but the next time I would be required to de-train, thus stranding me in Orange County.
Initially, Conductor Craig was addressing me quietly, but then he became loud for all to hear in the compartment.
I think, at the time, he was training another conductor. He was rude and disrespectful, which I found unprofessional.
I am a published, mystery writer, living in Antelope Valley, and it is crucial I arrive at Union Station to make the connection to my destination.
I have never before encountered this, for most, if not all, conductors know me.
User's recommendation: To avoid being stranded, be quiet, saying absolutely nothing that would antagonize the conductors.
Metrolink - Train Service Review
Metrolink train to LA Station broke down, stuck in the Antelope Valley Ca. Mountains going on 2 hours due to engine failure.
I purchased a ticket for 415pm and the train still hasn't arrived to LA Station. I made a request to a full refund or a free next trip ticket. Allways had good service with u all for the past year and a half.
I was told no refund and I would have to purchase another ticket. Wow, unbelievable customer service from a Supervisor also.
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