Metrobank Philippines
Metrobank Philippines Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Metrobank Philippines has a 5.0 star rating from 3 reviews and generally positive sentiment; Metrobank Philippines reviews note satisfied customers and recent recommendations about app care and clearer staff instructions.
Positive Feedback
Customers praise overall satisfaction and recent recommendations that keep accounts accessible and clarify communication with staff.
Negative Feedback / Risk Areas
- Frequent locked or inaccessible online banking and app deletion issues.
- Long wait times and understaffed branches causing delays.
- Problems with card delivery and confusing customer service responses.
- Reports resembling Metrobank customer complaints about potential scams involving codes.
Key Takeaways for Future Customers
- Keep your registered mobile number active and avoid deleting the Metrobank app.
- Contact customer service promptly for locked accounts and verify transaction codes.
- Expect possible wait times and confirm card delivery details to prevent billing or service delays.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Metrobank Philippines has a 5.0 star rating from 3 reviews and generally positive sentiment; Metrobank Philippines reviews note satisfied customers and recent recommendations about app care and clearer staff instructions.
Positive Feedback
Customers praise overall satisfaction and recent recommendations that keep accounts accessible and clarify communication with staff.
Negative Feedback / Risk Areas
- Frequent locked or inaccessible online banking and app deletion issues.
- Long wait times and understaffed branches causing delays.
- Problems with card delivery and confusing customer service responses.
- Reports resembling Metrobank customer complaints about potential scams involving codes.
Key Takeaways for Future Customers
- Keep your registered mobile number active and avoid deleting the Metrobank app.
- Contact customer service promptly for locked accounts and verify transaction codes.
- Expect possible wait times and confirm card delivery details to prevent billing or service delays.
Media from reviews
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My apps it’s been lock
Im not comfortable because I cant open my ebangking pls would u help me to unlock because its been block
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- - I sent $1500 for codes to access a friend's account.
- - They were told the third code would be last, then asked for another $1500.
I have send money to a Metro Bank in the Philippines for some codes to get some money out of my friends account. I am the beneficiary of the account and I send $1500 at a time for 3 codes.
They told me before that that 3rd code would be the last code and I would be able to get in the account and get some money and after I send another $1500 they email me last I got to paid for another code. I feel like I am being scammed. Please tell me what I can do about this situation.
I will be waiting to hear from you.. Diane McLane
- Are mean
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHow to open my online banking here in Canada
Good day. I want to use my online banking here in Canada but I don't have my previous mobile number that is registered to the Metrobank San Pedro Laguna branch.
Kindly help me with this. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInquiry
- - Metrobank app deleted; account disabled.
- - I want to recover online account with funds but it's unusable.
I accidentally deleted the metrobank app and it got disable and I need to call their number but it cost my around a 7 pesos per minute and the regular load doesn't seem enough and I want to recover my metrobank online account because it has money in it and I can't use it anymore because of that problem
User's recommendation: Don't delete you metrobank app if it was linked in your phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer50 mins and still waiting. SERIOUSLY?! IF YOU ARE...
50 mins and still waiting. SERIOUSLY?!
IF YOU ARE UNDERSTAFFED, HIRE MORE!
RIDICULOUS! GET YOUR ACT TOGETHER
Credit card
Unsuccessful daw po ang delivery ng visa card ko. I tried calling the number that they given incorrect daw.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked account
- - Account locked after multiple login attempts.
- - Password forgotten.
- - Trying to log in on another phone also caused a lock.
My account has been locked due to multiple attempts; I forgot my password. My other phone got troubleshooted, so I can't open my account. I tried to log in on my other phone, but due to multiple times trying to open it, it's now been locked.
User's recommendation: please specify specific basic Details to understand what you were saying to customer
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