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Metro Truck Rental

Metro Truck Rental

www.metrotruckrental.com
What is your customer experience with Metro Truck Rental?

Metro Truck Rental Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Metro Truck Rental has a 1.0 star rating from 1 review and overall sentiment is strongly negative; consumers report high price levels and dissatisfaction.

Positive Feedback

There are no positive comments in the available customer feedback; reviewers focus on lost items and disputed charges.

Negative Feedback / Risk Areas

  • Repeated claims of disputed billing and questionable sale or auction of belongings, matching common Metro Truck Rental reviews themes.
  • Poor customer service responsiveness and alleged broken promises about returns.
  • High price level combined with unresolved Metro Truck Rental customer complaints about invoices and refunds.

Key Takeaways for Future Customers

  • Document all rental dates and invoices and confirm return policies in writing.
  • Be cautious about billing practices and escalate customer service issues promptly.
  • Consider alternatives if you need clear protections for stored items and payments.
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Priscilla C Cdc

Liars

AI Highlights
  • - This place allegedly stole my belongings and ignores calls.
  • - Invoices show altered rental dates and totals; the unit wasn't auctioned.

This place steals and thinks its ok. My invoice states my husband rented the truck june 20.

He rented it may 1st. He changed the total. I have proof that he did not sell my unit from storage.com. they stated that they could not tell me the details but it was never put up for auction.

Also i called and spoke to a judge in pelham al. who stated to me personally that he could auction my things off but that he had to send me notification by registered mail or place an annoucment in the paper which he himself Kevin Wheeler sent me an email saying he did not have too. Proof i have. Now we are living in the usa and you tell me that can legally happen.

O will not forget this. Nor will i just let it go. I may have to live like i am now but i will not ever stop making my posts or comments everywhere i can possibly do it until they personally admit they kept my things and bring them back to me like they took from me. I am old and helpless.

Mr so called owner there EDWIN LUMPKIN NOT ANSWERING MY CALLS AND TELLING ME NOT TO CALL HIM. WELL I BEG TO DIFFER. I WILL NEVER EVER STOP. YOU HERE ME MR.

FLUNKY. I DON T CARE IF YOU HAVE ME ON TAPE.

THAT MEANS YOU RE ON IT TOO.HALLELUA PRAISE THE LORD CUZ THIS TIME YOU RE SCREWED!!!! TALK AT UA SOON.

Reason of review:
Poor customer service
View full review
Priscilla C Cdc

Liars kept my unit

Heres the invoice. Date is so wrong.

Truck was rented late late april. He s got may ???

Reason of review:
Problems with payment
View full review
Priscilla C Cdc

Liars

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - May 2016: truck kept too long.
  • - I was charged over $18,000; there would be no further payments.
  • - Belongings were auctioned; PublicStorage says no.
Updated by user Feb 26, 2019

Minus 0 i can t get over this. I can t rebuy anything. On fixed income really bad health and no nothing.

Original review Feb 25, 2019

May 2016 rented truck kept longer than should have. Manager said bring truck back & no charges.

& he would not keep my belongings. Lied kevin wheeler. Said i could pay whatever and as i could. Charged me 18000.plus.

Called in sept to make another payment he says no more. It will take me forever. Refused andbsaid he auctioned off. Lied.

Pulic storage. com said he never auctioned off. Had 3 desktop computers.1 nib. 4 sewing machines too much to list.

Now still with nothing. Owner said out of his own good heart he would give me some furn if i came to get. No way has my things he has trucks. He should just bring my things to me.

Like any decent person. Priscilla Cook

Reason of review:
Problems with payment
View full review
1 comment
Guest

My unit he kept. We never signed any paper.

Never even been at this place. He confiscated in wentumpka al. We couldn t even take our phone charger or anything that was in cab of truck. Left us stranded on street.

He deleted his invoice from my email. Now it reads i owed him 4200.00. If that was all i owed after 17 months of paying. Why in the *** would he not let me finish.

Lumpkin had his flunky call me and offer me 250.00 for keeping my mouth shut. I need my things. Brand new bed i only had a few days. Tiffany style lamps.

And new clithes shoes purses. Most still had tags.

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