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Metro Tow Trucks

Metro Tow Trucks

www.metrotowtrucks.com
What is your customer experience with Metro Tow Trucks?

Metro Tow Trucks Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Metro Tow Trucks has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and report missing equipment, leaking cylinders, and high price levels.

Positive Feedback

No positive comments appear in the recent review; the sole customer expresses strong dissatisfaction.

Negative Feedback / Risk Areas

  • Faulty equipment and missing parts reported.
  • Poor customer service with runaround from staff and slow parts shipping, a recurring Metro Tow Trucks customer complaints theme.
  • High price level with quality and warranty concerns.

Key Takeaways for Future Customers

  • Inspect vehicles on delivery and verify included equipment.
  • Confirm parts, shipping, and repair responsibility before purchase.
  • Check other Metro Tow Trucks reviews and consider alternatives.
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Media from reviews

Metro Tow Trucks - Faulty equipment
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Michael H Aks

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Faulty equipment

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AI Highlights
  • - The DTU tow truck is missing chains.
  • - Cylinders are leaking and welds look cheap.
  • - Delays in parts shipping and a runaround from Al and Sarah.
Metro Tow Trucks - Faulty equipment

I bought a $65,000 DTU (tow truck)

Its missing chains its cylinders are leaking cheap Chinese welds. Al and Sarah have given me the run around for shipping parts to repair a unit thats brand new its the worst customer service you can imagine they just ping pong the ball to one another no accountability what so ever.

Loss:
$65000
Cons:
  • Cheap products

Preferred solution: Deliver product or service ordered

User's recommendation: Send me the missing equipment that comes with the truck and parts to repair my boom they should pay not me

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