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Misleading consumers and fraud

Victoria Efird, owner of Metro Steamway has misleading information on her website and also lets some of her clients believe that Mark is still there doing the work. First off, Victoria did not create Metro Steamway it was given to her. Metro Steamway would not exsist today if Mark did not help her get a van and machine, give advice and answers and help her out of binds. How does she repay him? Using a credit card in his name without his knowledge and maxed it out. Is this someone you want to do business with? She has no shame.
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All of the above comments are untrue. If anyone wants to discuss these allegations, please call our office at 704-343-**** and ask for Victoria.

Mark and I started Metro Steamway in 1988. Mark has remarried and has two daughters.

He and I remain good friends. (Hint: The above comments were NOT written by a Metro Steamway customer).

Thank you,


#121246 Review #121246 is a subjective opinion of poster.
Charlotte, North Carolina


Metro Steamway FAQ
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Metro Steamway is a carpet and furniture cleaning company which is based in Charlotte, NC. The company was started in 1988. Metro Steamway is an IICRC certified firm. Fewer than 15 of carpet cleaners in America are certified by this independent organization. It requires attending rigorous training sessions and having ongoing professional development. Metro Steamway is female owned and run by Victoria Efird. Metro Steamway provides residential as well as commercial services which include Carpet cleaning, Fine rug cleaning, Fiber seal or protect, Upholstery cleaning, Odor treatment, as well as Tile and grout cleaning. Metro Steamway also offers the community some cleaning products, which are Avenge, General Spotter, Pet Stain Odor Remover, and Juice Dye Stain Remover also good for red wine spills.

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