Zandra Omp

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Verified Buyer
| map-marker Hayward, California

I HAVE TO WAIT FOR THE RESULT OF METROCARGO INQUIRY IN MANILA ABOUT THIS MATTER ACCORDING TO IAN IN CUSTOMER SERVICE. AND HE WILL CALL ME ABOUT THIS MATTER. I LITTLE BIT HESITANT TO GIVE MY REVIEW.

Metro Box Cargo - I HAVE TO WAIT FOR THE RESULT OF METROCARGO INQUIRY IN MANILA ABOUT THIS MATTER...
To check on my delivery. The BALIKBAYAN BOX was sent 3/03/23 TO Christina Marie T. Sun in Cebu City Philippines and up until the package hasn't been delivered yet. It's 2 months and 5 days now. THIS IS FOR INQUIRY PURPOSES.
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User's recommendation: TRY METROCARGO

Seeni I

What kind of company is this?

People from Singapore pack things I the box. First paid $180. And I have a receipt stating its paid. I sent in April 2022. The I came back to Philippines In May and I suppose to receive it in June but never received. Then I called the company they paid I need to pay a balance of $35. Then I paid the balance of $35 when I was in Philippines but to receive my box it took 3 months from manila to mindanao. Then guess what happen. Half my things in my box is missing. So what can the company do about this? What kind of company are you all running? People work so hard to sent things to the family in Philippines and this happen. I am going to tell everyone in line and social media to never trust you company again. Thank you for the service you have given. Good luck.
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Pros:
  • Nil
Cons:
  • Nil

Preferred solution: Full refund

User's recommendation: Never trust this company

Evelyn L Xld

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Verified Reviewer
| map-marker Singapore, Singapore

Hi,i just want to know,and follow up,if my metrobox balikbayan has been arrived to designated Place?

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I dont have complain,i just want to know,where is my balik bayan box now,that they pick up last 25 feb,2022, Thank you ,
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User's recommendation: I recomend them,to let me know whats the ststus now,

Anonymous

Never tell the truth mindanao and hard port island its different price

i call and ask how much the price of the box jumbo box they said $165 mindanao lanao del norte.yes i agree, after they collect my box and i paid the balance $145 they call me back and told me that mindanao its not jumbox $165 that i pay.i got shock and telling me mindanao hard port island the price $225?why that agency never tell the truth the different price in mindanao and hard pord island???why???too expensive in Lbc no hard port island i never like that.jumbo box in Lbc its cause $175.why???
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Anonymous

Edward Marcos & jeff bezo stealing U.S amazon to manila

Through metrobox cargo companys they are scamming and stealing identities through amazon accounts and COINBASE APP THROUGH YOUR COMPUTER TO FUND FILLIPINOS. 184* 241 ****. 510 293 **** every single # for amazon ids fake and goes to these crooks. They steal U.S identities to use for their manila Filipino people they employ at many locations besides hayward and elk grove California. DONT USE THE WHATSUPP APP AR ANYTHING ON KINDKE BECAUSE IT IS AMAZON INVADED THROUGH AND THROUGH. AMAZON IS GOING DOWNNNNNNNNNNNNN AND SO ARE THESE CROOKS LOOK AT THE WEBSITE CHECK NUMBERS YOU WILL SEE P.s make america great again !!!!!!!
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Kroy Doa

Metro Box Cargo - Delivery Service Review

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Updated by user Nov 11, 2016

The owner Ms. Mabelle Perez Tajonera is very rude!! She is the one answering the call and if you tell him to re schedule the pick up, she will not allow you because she said she spent for the gas already.

Original review Nov 11, 2016
This is my first Time to send my package to my country..and the owner is the one who accomodate me.when the driver went ti pick up my package, he told me that i have to pay extra because it's full and over it's to Its maximum load.i told the driver that ask the company and Im willing to pay for extra charge.then he called to The owner and the owner Ms. Mabel start lecturing me i said stop lecturing me because im willing to pay i need to! And she gets mad and yell at me..eventhough she is the owner of that cargo company, i am the customer and she has no right!!
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Reason of review:
Order processing issue
1 comment
Guest

Thank you for your review, this helps.

Kroy Doa

Metro Box Cargo Pick Up Service Review

If you ask them to re schedule the pick up, they will tell you that you just wasted their trips? Very poor costumer service..Ms. Mabelle, you should go back to grade school .you are the owner of that company but you have no values! Treat your employee fairly and Remember, Costumers are always right!!!
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Reason of review:
Poor customer service

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