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Metro Box Cargo

Metro Box Cargo Reviews

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What is your customer experience with Metro Box Cargo?

Metro Box Cargo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Metro Box Cargo has a 3.0 star rating based on 2 customer reviews and mostly neutral sentiment. Rating split is 50% unfavorable and 50% positive. Reviewers value customer service most, note high price level, and cite issues with product diversity and exchange, refund and cancellation policy. Metro Box Cargo reviews include customer complaints about delivery delays and missing items.

Key Takeaways for Future Customers

  • Expect mixed experiences; contact customer service early for tracking and billing questions.
  • Be prepared to follow up on refunds and delivery delays.

Negative Feedback / Risk Areas

  • Frequent customer complaints about long delivery times and missing items.
  • Confusion over extra charges and inconsistent pricing across destinations.
  • Concerns about exchange, refund and cancellation policy responsiveness.

Positive Feedback

Some customers report helpful staff interactions and successful deliveries after follow up.

View full overview ›

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Show reviews that mention
box service manila hard port port island owner package delivery customer cargo
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Zandra Omp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I HAVE TO WAIT FOR THE RESULT OF METROCARGO INQUIRY IN MANILA ABOUT THIS MATTER ACCORDING TO IAN IN CUSTOMER SERVICE. AND HE WILL CALL ME ABOUT THIS MATTER. I LITTLE BIT HESITANT TO GIVE MY REVIEW.

AI Highlights
  • - Balikbayan Box sent 3/03/23 to Christina Marie T. Sun in Cebu City, Philippines.
  • - It has not been delivered yet; it's 2 months and 5 days.
Contains 1 confidential file for company representatives

To check on my delivery. The BALIKBAYAN BOX was sent 3/03/23 TO Christina Marie T.

Sun in Cebu City Philippines and up until the package hasn't been delivered yet.

It's 2 months and 5 days now. THIS IS FOR INQUIRY PURPOSES.

User's recommendation: TRY METROCARGO

View full review
Seeni I

What kind of company is this?

AI Highlights
  • - Paid $180 for packing; receipt confirms.
  • - Sent April 2022; still not received.
  • - Paid $35 balance; delivery took 3 months; half items missing.

People from Singapore pack things I the box. First paid $180.

And I have a receipt stating its paid. I sent in April 2022. The I came back to Philippines In May and I suppose to receive it in June but never received. Then I called the company they paid I need to pay a balance of $35.

Then I paid the balance of $35 when I was in Philippines but to receive my box it took 3 months from manila to mindanao. Then guess what happen. Half my things in my box is missing. So what can the company do about this?

What kind of company are you all running? People work so hard to sent things to the family in Philippines and this happen. I am going to tell everyone in line and social media to never trust you company again.

Thank you for the service you have given. Good luck.

Pros:
  • Nil
Cons:
  • Nil

Preferred solution: Full refund

User's recommendation: Never trust this company

View full review
Evelyn L Xld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hi,i just want to know,and follow up,if my metrobox balikbayan has been arrived to designated Place?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I dont have complain,i just want to know,where is my balik bayan box now,that they pick up last 25 feb,2022,

Thank you ,

User's recommendation: I recomend them,to let me know whats the ststus now,

View full review
Anonymous

Never tell the truth mindanao and hard port island its different price

AI Highlights
  • - Mindanao Lanao del Norte jumbo box priced at $165.
  • - Balance of $145 paid after pickup.
  • - Later price for Mindanao is $225 for Hard Port Island.

i call and ask how much the price of the box

jumbo box they said $165

mindanao lanao del norte.yes i agree,

after they collect my box and i paid the balance $145

they call me back and told me that mindanao its not jumbox $165 that i pay.i got shock and telling me mindanao hard port island the price $225?why that agency never tell the truth the different price in mindanao and hard pord island???why???too expensive in Lbc no hard port island i never like that.jumbo box in Lbc its cause $175.why???

View full review
Anonymous

Edward Marcos & jeff bezo stealing U.S amazon to manila

AI Highlights
  • - Claims scams and identity theft tied to Amazon accounts and Coinbase.
  • - Alleges fake Amazon IDs and U.S. identities used across locations.

Through metrobox cargo companys they are scamming and stealing identities through amazon accounts and COINBASE APP THROUGH YOUR COMPUTER TO FUND FILLIPINOS. 184* 241 ****.

510 293 **** every single # for amazon ids fake and goes to these crooks. They steal U.S identities to use for their manila Filipino people they employ at many locations besides hayward and elk grove California.

DONT USE THE WHATSUPP APP AR ANYTHING ON KINDKE BECAUSE IT IS AMAZON INVADED THROUGH AND THROUGH. AMAZON IS GOING DOWNNNNNNNNNNNNN AND SO ARE THESE CROOKS LOOK AT THE WEBSITE CHECK NUMBERS YOU WILL SEE P.s make america great again !!!!!!!

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Kroy Doa

Metro Box Cargo - Delivery Service Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The driver said an extra charge was needed due to full load.
  • - The owner Ms. Mabel lectured and yelled at the customer.
Updated by user Nov 11, 2016

The owner Ms. Mabelle Perez Tajonera is very rude!! She is the one answering the call and if you tell him to re schedule the pick up, she will not allow you because she said she spent for the gas already.

Original review Nov 11, 2016

This is my first

Time to send my package to my country..and the owner is the one who accomodate me.when the driver went ti pick up my package, he told me that i have to pay extra because it's full and over it's to

Its maximum load.i told the driver that ask the company and Im willing to pay for extra charge.then he called to

The owner and the owner Ms. Mabel start lecturing me i said stop lecturing me because im willing to pay i need to! And she gets mad and yell at me..eventhough she is the owner of that cargo company, i am the customer and she has no right!!

Reason of review:
Order processing issue
View full review
1 comment
Guest

Thank you for your review, this helps.

Kroy Doa

Metro Box Cargo Pick Up Service Review

AI Highlights
  • - Rescheduling pickups is met with claims you wasted their trips.
  • - Ms. Mabelle is called out for poor service and for lacking values.

If you ask them to re schedule the pick up, they will tell you that you just wasted their trips? Very poor costumer service..Ms.

Mabelle, you should go back to grade school .you are the owner of that company but you have no values! Treat your employee fairly and Remember, Costumers are always right!!!

Reason of review:
Poor customer service
View full review

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