Metro Bank
Metro Bank Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4.8 star rating based on 1 customer review; consumers are mostly satisfied and the rating distribution is 100% positive.
Positive Feedback
Customers report overall satisfaction with Metro Bank and a positive review profile, reflecting favorable experiences in basic retail banking.
Negative Feedback / Risk Areas
- Repeated reports of unauthorised transactions and requests for reversals highlight account security concerns.
- Unexpected withdrawals and negative balances have caused financial distress for customers on fixed incomes.
- Metro Bank customer complaints note slow resolution and communication gaps when disputing charges.
Key Takeaways for Future Customers
- Monitor statements closely and report unauthorised transactions immediately to seek refunds.
- Keep contact details updated to ensure timely customer service responses.
- Read Metro Bank reviews and evaluate account protections before opening an account.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4.8 star rating based on 1 customer review; consumers are mostly satisfied and the rating distribution is 100% positive.
Positive Feedback
Customers report overall satisfaction with Metro Bank and a positive review profile, reflecting favorable experiences in basic retail banking.
Negative Feedback / Risk Areas
- Repeated reports of unauthorised transactions and requests for reversals highlight account security concerns.
- Unexpected withdrawals and negative balances have caused financial distress for customers on fixed incomes.
- Metro Bank customer complaints note slow resolution and communication gaps when disputing charges.
Key Takeaways for Future Customers
- Monitor statements closely and report unauthorised transactions immediately to seek refunds.
- Keep contact details updated to ensure timely customer service responses.
- Read Metro Bank reviews and evaluate account protections before opening an account.
Sheffield, England
Urgent: Unauthorised Transactions on My Account
- Unauthorised transactions totaling £675 across stores on my account.
- Please investigate urgently, reverse the charges, and secure my account.
Dear Metro Bank Team,
I am writing to report several unauthorised transactions that have recently appeared on my account. I have noticed £675 being deducted through different transactions made at various stores.
I would like to confirm that I did not authorise or make any of these transactions.
Please investigate this matter urgently, as it appears my account has been compromised. Kindly reverse the unauthorised charges and take the necessary steps to secure my account.
Check on withdrawal
Reference number 98546 with a bunch of zeros in front this might help you did we take out cash from your bank or were not sure what it is thank you Mike Bell
Preferred solution: Not sure what it is. I would think I would remember 36,000 pesos but I don’t remember and neither does my wife.
Davao City, Province Of Davao Del Sur
Money in red, did bank they took out of my account over p360 for no reason at all I'm on SSI this is my money not there's,
I checked my account the there of this month,it was in negative by about p183.00,why was this taken out,my contact number has changed it's now+630977****613, under freerksenlesley@***.com
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