Metro Appliances And More
Metro Appliances And More Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: a recent recommendation to "go metro" contrasts with multiple service and installation complaints, leaving overall customer sentiment mixed.
Positive Feedback
Some longtime shoppers praise Metro Appliances And More and recommend the store; Metro Appliances And More reviews include customers who previously bought appliances without issue.
Negative Feedback / Risk Areas
- Refusal to assist when a customer could not provide a PIN caused serious inconvenience.
- Poor appliance installation led to repeated service visits and unresolved problems.
- Customers report unreturned calls and slow responsiveness, a frequent Metro Appliances And More customer complaints theme.
Key Takeaways for Future Customers
- Confirm installer qualifications and warranty service procedures before purchase.
- Document interactions and ask about expected customer service response times.
- Verify account access requirements and alternatives if PIN or phone issues arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: a recent recommendation to "go metro" contrasts with multiple service and installation complaints, leaving overall customer sentiment mixed.
Positive Feedback
Some longtime shoppers praise Metro Appliances And More and recommend the store; Metro Appliances And More reviews include customers who previously bought appliances without issue.
Negative Feedback / Risk Areas
- Refusal to assist when a customer could not provide a PIN caused serious inconvenience.
- Poor appliance installation led to repeated service visits and unresolved problems.
- Customers report unreturned calls and slow responsiveness, a frequent Metro Appliances And More customer complaints theme.
Key Takeaways for Future Customers
- Confirm installer qualifications and warranty service procedures before purchase.
- Document interactions and ask about expected customer service response times.
- Verify account access requirements and alternatives if PIN or phone issues arise.
Turn one complaint into a collective action
Not every good customer service
- - Phone stopped working; I bought a replacement.
- - They asked for my PIN, and did not help.
- - I have surgery soon and need a phone for hospital calls.
I have no phone for you to call me
I have been a customer at metro for many years. My phone stop working.
I go to BUY one . They wanted my pin no. I don't know it. They did not want to help what do ever.
I'm getting surgery end of this week.
I have no phone for hospital to call me. I was really sad they don't want to he!p.
Preferred solution: Let the company propose a solution
User's recommendation: I would tell some one to go metro. Even if I didn't get to buy my phone.
Springfield, Missouri
Pissed at Metro Appliances Joplin Mo
- - Dishwasher installed incorrectly and wouldn’t pump water.
- - Took five service calls over weeks to diagnose; unhappy with GE bundle.
Installed a brand new dishwasher wrong. Took them weeks to figure out why it did not pump the water out.
Total of 5 service calls. Left numerous messages for salesman to return my calls. Finally talked to him one time. Different salesman figured out what was wrong, apparently he knew more than their appliance installer knew about the installation of dishwashers.
I had purchased a complete bundle of GE appliances from them. Stove, over range microwave, refrigerator and said dishwasher.
I had purchased appliances from them in the past and had no problems so felt comfortable buying
G again. I have no idea what happened this time, but I am one in
Nhappy customer
Was it a GE Monogram dishwasher? They may have resold it to us as new - having same issues and they will not honor warranty
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I agree with your post.. Shady to say the Least..
spoke to a Sells Agent, Wait I forgot they work off Commision..
WOW what a lack of Poor Customer Support.. NFM beats Metro Hands Down with Quality Customer Support...