Diane M Edm

Not every good customer service

Updated by user Aug 13, 2021

I have no phone for you to call me

Original review Aug 13, 2021

I have been a customer at metro for many years. My phone stop working.

I go to BUY one . They wanted my pin no. I don't know it. They did not want to help what do ever.

I'm getting surgery end of this week.

I have no phone for hospital to call me. I was really sad they don't want to he!p.

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Preferred solution: Let the company propose a solution

User's recommendation: I would tell some one to go metro. Even if I didn't get to buy my phone.

1 comment
Albert P Wpk

I agree with your post.. Shady to say the Least..

spoke to a Sells Agent, Wait I forgot they work off Commision..

WOW what a lack of Poor Customer Support.. NFM beats Metro Hands Down with Quality Customer Support...

map-marker Springfield, Missouri

Pissed at Metro Appliances Joplin Mo

Installed a brand new dishwasher wrong. Took them weeks to figure out why it did not pump the water out.

Total of 5 service calls. Left numerous messages for salesman to return my calls. Finally talked to him one time. Different salesman figured out what was wrong, apparently he knew more than their appliance installer knew about the installation of dishwashers.

I had purchased a complete bundle of GE appliances from them. Stove, over range microwave, refrigerator and said dishwasher.

I had purchased appliances from them in the past and had no problems so felt comfortable buying

G again. I have no idea what happened this time, but I am one in

Nhappy customer

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Reason of review:
Bad quality
1 comment

Was it a GE Monogram dishwasher? They may have resold it to us as new - having same issues and they will not honor warranty

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