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MetaQuotes

MetaQuotes

metaquotes.net
What is your customer experience with MetaQuotes?

MetaQuotes Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • MetaQuotes has 2.8 star rating based on 3 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Review authors value the most Exchange, Refund and Cancellation Policy and Diversity of Products or Services. Consumers are not pleased with Customer service and Privacy and Data Security. The price level of this organization is medium according to consumer reviews.

Media from reviews

MetaQuotes - Need to speak to someone
MetaQuotes - I have a problem to login my account and im looking for someone to help me...
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Show reviews that mention
account problem broker phone couple brokers mt5 mql5 authorization address
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Nihmo A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to speak to someone

MetaQuotes - Need to speak to someone

I need help with my account I cant login to my account and I need to help with please. I call you but no answer

View full review
Loss:
$14
Pros:
  • Good to do tradeing
Cons:
  • Poor customer service

Preferred solution: Full refund

Nihmo A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a problem to login my account and im looking for someone to help me please.

MetaQuotes - I have a problem to login my account and im looking for someone to help me...

No I didn't get any help I really need someone to help me with the account issue. I have been trying to reach you guys for help but no one help me yet.

I call you guys but no answer please help me out. My account is not active for the past few weeks and I can't do any trade with my account because of the issue, so I really appreciate you help me.

View full review
Loss:
$13846
Pros:
  • Good to trade with
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: To help the customer when they need help with their account.

Danny B Qba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mfuleni, Western Cape

I didn't get hold of anyone

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Hello, I enabled IP restrictions in my MQL5 account, but I didnt set an allowed IP. Now when I try to log in, I get the message: Authorization from unexpected IP address. Push message with verification code was sent to your MetaTrader 5 mobile

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Britannia D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wilmington, Delaware

Asking about why my broker not working I cannot connect to my account

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Been trying to add my account on MT5 but it kept showing blank I cannot even fine any of my brokers Im wondering whats the problem when I try on a next phone it works but not on mine Ive deleted the app couple times well but it still remains the same.

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Loss:
$200

Preferred solution: Solve the problem

Nick C Bcz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Potential fraud!

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Updated by user Jan 29, 2024

I have not received any response from the date I inquired about their (possible) employee

Original review Jan 14, 2024

I have recieved a phone call +441515****87 an employee by the name of Melany Miller. has stated that I have funds (that is true) locked in a cold wallet, from a fraudulent company (bitetrade-market.com) whom must have shared my contact info with them. I'm inquiring if you have such an employee at Metaquotes

Sincerely

NC

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Preferred solution: Apology

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