MetaQuotes
MetaQuotes Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MetaQuotes has a 2.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied and 50% would likely recommend.
Key Takeaways for Future Customers
- Check MetaQuotes reviews and confirm employee identity before sharing details.
- Do your homework and document contacts when discussing refunds or account issues.
- Expect medium price level and review the Exchange, Refund and Cancellation Policy.
Negative Feedback / Risk Areas
- Poor customer service with many customer complaints about account access and withdrawal delays.
- Frequent requests for refunds and concerns about potential scam calls and impersonation.
Positive Feedback
Users note the platform is good to trade with and supports trading functions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MetaQuotes has a 2.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied and 50% would likely recommend.
Key Takeaways for Future Customers
- Check MetaQuotes reviews and confirm employee identity before sharing details.
- Do your homework and document contacts when discussing refunds or account issues.
- Expect medium price level and review the Exchange, Refund and Cancellation Policy.
Negative Feedback / Risk Areas
- Poor customer service with many customer complaints about account access and withdrawal delays.
- Frequent requests for refunds and concerns about potential scam calls and impersonation.
Positive Feedback
Users note the platform is good to trade with and supports trading functions.
Media from reviews
Surrey, British Columbia
Hi, I was just wanting to know if this is legit company or not and if you guys are phoning people that who have gotten ripped off on platforms and scam sending the platform money for gold investing be
Keep getting a call saying they have my funds that they want to release to me that I was scammed was investing in gold and then it was crypto money and now theyre trying to give me my money back. Is this a scam?
Coquitlam, British Columbia
Legitimacy of Phoebe Hills as ..Metaquotes employee of Metaquotes UKloyee
I did not get a reply to my inquiry. I want to know if Phoebe Hills is a legit employee of Metaquotes UK
I don't know if she is just
impersonating Metaquotes
I have been scammed before and I
want to make sure she is legit.
Thank you.
User's recommendation: Don't rush.Do your homework.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have a problem to login my account and im looking for someone to help me please.
- - Account has been inactive for weeks and I can't trade.
- - I've tried to reach you for help but got no response.
I have a problem with my account I need help please
Poor customer service and no help the customer when they need.
No I didn't get any help I really need someone to help me with the account issue. I have been trying to reach you guys for help but no one help me yet.
I call you guys but no answer please help me out. My account is not active for the past few weeks and I can't do any trade with my account because of the issue, so I really appreciate you help me.
- Good to trade with
- Poor customer service
Preferred solution: Full refund
User's recommendation: To help the customer when they need help with their account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI suspect scamming
- - Mary Grace Kalyango reports a call from 'Brain Keys' claiming to be a Meta Quotes employee.
- - The caller said the company was reaching out.
Hello Meta Quotes team, my name is Mary Grace Kalyango and I would like to confirm with you whether you know a person called 'Brain Keys' who called me last week claiming to be an employee of Meta Quotes and told me that the company was reaching out.
Preferred solution: To confirm whether you know Brain Keys
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to speak to someone
I need help with my account. I can't log in to my account, and I need help with this, please. I called you, but there was no answer.
- Good to do tradeing
- Poor customer service
Preferred solution: Full refund
Jabalpur, Madhya Pradesh
934088****
Mera LEVERAGE USDT INPUT ABHI TAK WITHDRAW KEYO NAHI HUA PLZ CHEK KARIYE MERA CORD NAMBAR HAI 824320
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone had contacted me from this office and said that I have a account or whatever
- - Caller claimed a Meta account with partner firms opened a trading account.
- - They said my info was hacked and asked me to verify legitimacy.
Someone had called me and told me that one of the Meta accounts of companies that go through you guys I had open an account with them, a trading account and stuff, and I guess I got a lot of money into some but somebody was hacking my information and stuff, so they had contacted me. But I wanted to make sure it was legit because I don't believe anybody anymore. I've been frauded too many times.
User's recommendation: I recommend that you just make sure you get everybody’s information on the other end of the phone so that you always have the right person so you can tell them what’s going on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't get hold of anyone
- - IP restrictions are enabled but no allowed IP is set.
- - Login blocked due to unexpected IP; a verification code was sent to MetaTrader 5 mobile.
Hello, I enabled IP restrictions in my MQL5 account, but I didnt set an allowed IP. Now when I try to log in, I get the message: Authorization from unexpected IP address. Push message with verification code was sent to your MetaTrader 5 mobile
Non ho più avuto informazioni
- - Please contact me urgently at 328224****.
- - I am followed by Monica Borello and Alex, and no one answers the phone.
- - Please have any other staff call urgently.
Buongiorno Ho bisogno di essere contattata urgentemente al 328224**** grazie sono seguita da Monica Borello e Alex e nessuno risponde più al telefono..perfavore qualsiasi altra persona mi chiami urgentemente grazie
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy wallet money not Withdrawal why please withdrawal my noney
My withdrawal amount not Withdrawal please withdrawal money to my bank account m client Id is MQ6019
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAsking about why my broker not working I cannot connect to my account
- - MT5 shows a blank screen when adding an account.
- - Brokers can't be found on this device.
- - It works on another phone.
Been trying to add my account on MT5 but it kept showing blank I cannot even fine any of my brokers Im wondering whats the problem when I try on a next phone it works but not on mine Ive deleted the app couple times well but it still remains the same.
Preferred solution: Solve the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPotential fraud!
- - Caller Melany Miller claimed funds are in a cold wallet from bitetrade-market.com.
- - They asked whether Metaquotes has such an employee.
I have not received any response from the date I inquired about their (possible) employee
I have recieved a phone call +441515****87 an employee by the name of Melany Miller. has stated that I have funds (that is true) locked in a cold wallet, from a fraudulent company (bitetrade-market.com) whom must have shared my contact info with them. I'm inquiring if you have such an employee at Metaquotes
Sincerely
NC
Preferred solution: Apology
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