Metamorphosis Salon Reviews
100 CLAIMED LOSSES
1 TOTAL REVIEW
Damaged my hair on my birthday and won't even refund
I went to Metamorphosis salon on the 29th of june which happens to be my birthday, to get a haircut and straighten my hair. I arrived there around 12:45 pm and was greeted by Heather. She proceeded with washing my hair. I asked for a deep conditioning, she said that she allegedly put the deep conditioning on. Due to my previous experience. Everytime I get a deep hair conditioning, I have to set under a hair steamer. That did not happen and the whole process of washing and conditioning my hair took 5 minutes. Then we moved to the haircut, I only asked for the dead ends to be cut, the hairdresser then asked me If I wanted some layering, I asked her what she thought and she said that would look pretty. Then I insisted on her making very slight long layers and she agreed on that. After she cut my hair, she proceeded with blow drying it, as I asked her to blow dry it straight, she said that she can not straighten it by blow drying it. That was the first time I have ever heard that! Then she started straightening my hair with a flat iron and I could smell my hair burning, then I asked her wether she put the heat protectant in my hair and she said that she did in the begining. Since it was my birthday, I did not want to stress my self out and so I just sat there and waited for her to be done. She did my hair the strangest way I have ever seen. Knowing that I have been going to get my hair done since age 12 and I am 27 right now. I paid and walked out, as soon as I got home, I could notice the disaster and when my friends saw me in the evening, they all were shocked of the outcome! I contacted the owner to resolve the issue. She asked me to pass by her salon at 6 pm of june 30th. I went there, she has already left and left me an envelop of $30. I told the person working there that I paid more than that. She assured me that the owner wants to resolve this issue and make me happy. I then contacted her again with no response. This whole incident caused me a huge amount of stress that I was not planning to deal with during my birthday. I asked my husband to take care of this. However the business refuses to refund the full amount. The person working at the salon that saw my hair when I stopped by on the 29th agreed that my hair looked like a disaster. The least thing that I would ask for is a full refund and some respect. I already filed a dispute with my credit card and I promise that if I get anymore trouble with this company that I will be suing and I know exactly what I am talking about.
Idaho Falls, Idaho
- Hair styling
- Ripping me off
Reason of review
Companies Similar to Metamorphosis Salon
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.