MessageBird Reviews
MessageBird Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.2 star rating based on 2 MessageBird reviews; consumers are mostly neutral and recent recommendations read "Poor", with rating distribution skewed unfavorable.
Key Takeaways for Future Customers
- Website is valued by reviewers but expect limited support responsiveness.
- Watch for billing and refunds issues when managing subscriptions or agents.
- Consider alternatives if product diversity is important.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow or automated customer service.
- Billing problems, payment validation delays, and refund escalation requests.
- Account deactivations and delivery or order issues reported.
Positive Feedback
Reviewers consistently note the Website as the most valued aspect despite other service concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.2 star rating based on 2 MessageBird reviews; consumers are mostly neutral and recent recommendations read "Poor", with rating distribution skewed unfavorable.
Key Takeaways for Future Customers
- Website is valued by reviewers but expect limited support responsiveness.
- Watch for billing and refunds issues when managing subscriptions or agents.
- Consider alternatives if product diversity is important.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow or automated customer service.
- Billing problems, payment validation delays, and refund escalation requests.
- Account deactivations and delivery or order issues reported.
Positive Feedback
Reviewers consistently note the Website as the most valued aspect despite other service concerns.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sawyerville, Alabama
My spark driver account got deactivated
My spark driver account got deactivated and I dont know why.i was doing my verification and my account deactivated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Avondale, Arizona
No groceries delivered
My groceries showed to be delivered at 2:32 today , there are no groceries here. My order #from Sams club is 104*-****-***
Preferred solution: Full refund
User's recommendation: Poor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hamilton, Ohio
Unblock
Bonjour je suis *** je veux recuperer mon application silvouplait aide moi
Je temps prix merci
Preferred solution: Je veux travailler
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerURGENT: Refund & Escalation Required – Unacceptable Support & Payment Issues
- - Customer cites auto replies and no support.
- - Charged for three unneeded agents due to delay.
- - Demands escalation and public exposure.
The company contacted me once, and I had to pay the full amount despite raising my concerns. They ignored me and only have automated bots responding to messages.
I’ve sent about 20 emails, and the only person who replied was Emma from ar@***.com, asking for my account ID and saying she would help me.
It’s been 15 days since then, and despite writing every day, I keep getting ignored with automated responses.I’m exhausted from this process. I just hope to transfer my number to another company and leave this terrible service behind.
We were obligated to pay for three agents we do not need simply because you failed to respond in time, and now, to make matters worse, your system is not accepting my payment method, telling me to wait another 24 hours for validation.
This is a complete joke.
At this point, I demand that this issue be escalated immediately to a senior manager or decision-maker who can actually take action instead of sending generic replies.
If this is not addressed immediately, I will have no choice but to make this issue public on social media and business review platforms to expose the terrible support experience your company is providing.
Bird claims to be focused on delivering the best user experience, yet this case proves the opposite. I expect a real resolution NOWrefund the three agents I was forced to pay for and remove them from my account.
I am awaiting immediate action, not another useless response.
- Automatic generic response
Preferred solution: Full refund
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