Merrow Wholesale Auto Customer Care Review

I have bought a few vehicles from Jim merrow. I have upgraded to a better vehicle each time. The staff go out of their way to help. Always respectfull and courteous. I would and do recommend them to anyone looking for a reliable vehicle.
View full review
ID
#943077 Review #943077 is a subjective opinion of poster.
Location
Manchester, New Hampshire
Reason of review
Good customer service

Merrow Wholesale Auto - Car Repair Service Review

I had an appointment to get my car fixed at merrows at 11in the morning and was told they would call me when my car was done yeah well at about 4pm I called them just to be told my car hadn't been touched!!!! They kept my car over night and I finally got it back at 3 the next day! A wk later my car was having them same problem so I made another appointment and guess what???!! Yup they had my car for over 24 hrs and it is Stoll doing the same *** thing! I will not go back to merrows nor will I recommend them toanyone !
View full review
ID
#513937 Review #513937 is a subjective opinion of poster.

Deception, Deception, Deception

In March of 2009, a family member of mine purchased a Ford Taurus from Merrow Auto (Owners Jim and Cathy Merrow). The car was running great until a month later. My wife was down in Massachusetts and called me from her cell phone and told me that the engine was acting rough. When she left Massachusetts and just entered the New Hampshire border (Salem, NH) she called again and told me that the check engine light kicked on. After I got off the phone with her I called Merrow Wholesale Auto and asked to speak with Jim. Jim got on the phone and I told him what my wife described to me and basically Jim said sorry, there is nothing I can do. I mentioned the warranty that my wife paid extra for and he laughed. I told him that I was going to call the BBB (Better Business Bureau) and all he could say is that he doesn't care because the BBB doesn't own his business. We brought the car to a reputable mechanic and they told us that the car belongs in a junkyard. The transmission was shot, the engine was blown and among numerous other things the mechanic told us to bring the car back to the dealer. Unfortunately, we are out almost $6,000 due to these *** dealers. Jim and Cathy Merrow should be shut down. They lost their rights to use the "RED NEW HAMPSHIRE TEMP. PLATES" due to the fact that they sell cars not fit to be on the road. The following information comes from www.bbb.org. Also, the people who work for Jim and Cathy Merrow have extended criminal records. http://www.bbb.org/concord/business-reviews/auto-dealers-used-cars/merrow-wholesale-auto-in-manchester-nh-1500****?fax=Y&language=1 Valley Street (603) 669-**** Lincoln Street (603) 606-**** Fax (603) 606-****
View full review
5 comments
#1151689

thank you for confirming my suspicions. they look like scams n I knew already the cars r overpriced lemons.

#563197

I purchased a car from Merrow's a 2000 Ford Focus and it has been excellent. I had one litte issue with the rear window not going up or down and they fixed it with no cost to me.

Since Tim has become service manager in 2011 Merrow's has been excellent.

I would recommend them for auto repairs!!!! :) :) :) :) :)

#540441

ON MERROWS it was supposed to say they buy shitboxes for 700 and sell them for 5995 ripoff conartist, the owner jim is a complete *** and kathy is a super *** they need to be shut down, Nh State police should stop taking kickbacks and close these rat bastards down for eternity. :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :?

:? :? :? :?

:? :? :? :?

:? :? :? :?

:? :? :?

:? :?

#540440

ON MERROWS it was supposed to say they buy shitboxes for 700 and sell them for 5995 ripoff conartist, the owner jim is a complete *** and kathy is a super *** they need to be shut down, Nh State police should stop taking kickbacks and close these rat bastards down for eternity. :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :?

:? :? :? :?

:? :? :? :?

:? :? :? :?

:? :? :?

:? :?

#540437

:( :( :( This person is correct merrow wholesale auto is a god *** joke they sell cars that are complete shitboxes(junk) they only care about screwing the customer they seel a car they pay 700 for 5995 and only reason they pass inspection is because they do state inspections there cars are not fit for the road, there junk cars should only be used for crushing,these bastards should be put out of business and thrown in jail... BOYCOTT THE *** NAMED MERROW WHOLESALE AUTO MANCHESTER,NH

View more comments (4)
ID
#320160 Review #320160 is a subjective opinion of poster.
Location
Manchester, New Hampshire

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article