Chandon Xbo
map-marker London, England

Merlin Epos software very bad

Looking for epos/web software no matter what do not purchase from Merlin Software Ltd, Barnsley, UK Web we had software from them several years ago, spent 1000s of pounds and it is very bad for business it has so many issues, to make it worst they not even sorting it out the owner just asks for more money to sort the problem and blames the customer of not using the software properly however we got the software checked by independent company the software is faulty. some year back when software was purchased we complained to the owner within week that it has issues for over year he just blamed us for not having taken training on how to use the software which was ridicules even my little kid knows how to use a retail software, obviously he was asking for more money. So we started recording the behaviour of the software to prove them that it is faulty now after looking at many evidence some of their team admit the software isn't working properly but we are still waiting for the problems to be sorted and business is making loss every day because of it, also taken advice for legal action against Merlin softwares
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